Customer Payments Jobs

Support a fast-growing global health-insurance startup as a full-time Customer Care Agent serving customers in the Americas via email and chat.

FIS is hiring a Remittance Processing Associate I in Cherry Hill, NJ to process customer payments, resolve exceptions, and support remittance operations in a full-time, onsite role.

Experienced support leader sought to manage and scale Flywire's software support team, drive SLA performance, and coordinate cross-functional escalations for a global payments platform.

Blackhawk Network is hiring a Product Management Intern in Pleasanton to help identify product opportunities, create requirements, and support cross-functional delivery for payments and e-commerce products.

Act as the primary outbound driver for Payments adoption—scheduling demos, re-engaging non-activated accounts, and partnering with Sales and Success to accelerate Weave Payments usage.

Visa Direct seeks an Analyst to drive client onboarding and go-to-market execution for North America, accelerating launches and revenue through cross-functional coordination and operational rigor.

Customer-focused bilingual (Spanish) servicing specialist needed to support manufactured home borrowers via phone in a fast-paced, remote-first fintech.

Lead OnePay's Credit Score Monitoring product to improve customer financial health by driving engagement, product iteration, and cross-functional execution.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mastercard is hiring a Senior Specialist, Product Management to lead the tokenization self-service portal roadmap and drive customer enablement to scale digital payments adoption across North American banks.

Lead the Salmon Creek branch teller team as a Banker Supervisor, combining people leadership, cash-handling expertise and sales-focused client service at Banner Bank.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mastercard seeks an experienced Director of Product Management to define and execute global SME loyalty products from concept through launch, driving customer-first innovation and measurable business outcomes.

Lead digital client communications and growth for Visa Direct in North America, coordinating across account management, product, marketing and sales to drive adoption and expansion.

Lead operational deal design and go-to-market enablement for dLocal's commercial teams, ensuring scalable payment experiences across emerging markets.

Provide technical support and troubleshooting for FreedomPay’s commerce platform and POS/PMS integrations while supporting customers across hybrid office locations in Philadelphia or Las Vegas.

Versapay seeks an Implementation Manager to lead full lifecycle onboarding of mid-market and enterprise customers onto its AR automation platform, managing ERP integrations, configuration, training, and adoption.

Versapay is hiring a fintech-savvy Customer Success Manager to own strategic accounts, increase adoption and ARR, and partner with cross-functional teams to deliver exceptional customer outcomes.

ePayPolicy is hiring a customer-focused Support Representative to troubleshoot payments-related issues, onboard customers, and deliver exceptional service across phone, email, chat, and video.

Provide high-volume email and live-chat customer support for Boom Fantasy, resolving contest, account, and billing issues while monitoring and escalating critical site incidents.

Embed with enterprise design partners as Tempo’s Solutions Architect to design and deliver stablecoin payment solutions and integrations that bridge partner needs with our platform.

Lead and scale Taptap Send’s Bangladesh market growth across key sender countries, owning strategy, P&L, team building, and customer experience for this high-impact remittance product.

FreedomPay seeks a detail-oriented Deployment Success Manager to own onboarding projects, coordinate teams, and drive high client satisfaction across multiple deployments.

MUFG is hiring an ACH Operations Senior Team Lead (AVP) in Tempe, AZ to lead ACH origination/receiving processing, supervise staff, and ensure quality, compliance, and exceptional customer service in a hybrid work model.

Astra is hiring a Technical Account Manager to provide hands-on integration support, triage technical issues, and act as a bridge between customers and engineering for a remote U.S. role.

Handshake AI seeks a detail-oriented Support Specialist (contract) to manage payments, contracts, and high-volume technical support for expert Fellows in a fast-growing AI research operations team.

Lead and grow an engineering team to build secure, scalable payments infrastructure and seamless front-end payment experiences at a mission-driven fintech company.

Serve as the primary telephonic concierge for high-value financial institution customers, handling account maintenance, investigations, and product referrals at FIS.

Provide technical and client support for Wholesale Payments migrations and application changes, resolving issues and assisting testing efforts at Truist's Orlando office.

Anrok seeks an experienced Enterprise Account Manager to drive adoption and renewals with high-growth sellers while advising on international sales tax compliance.

Flywire seeks a Technical Support Engineer II to provide advanced customer support, investigate technical issues using command-line tools and web consoles, and collaborate with engineering to drive product improvements.

Lead post-sale client success for Visa’s Big Tech portfolio, driving faster time-to-value, adoption, and operational excellence across products and markets.

Visa Consulting and Analytics is hiring a Client Consulting Analyst in San Francisco to support data-driven strategic engagements for financial institutions and merchants.

Lead customer relationships and commercial growth for fintech and neobank partners by turning Rain's payments and stablecoin infrastructure into measurable business value.

Processing Associate (fully remote) responsible for accurate data entry, payment processing, account reconciliation and correspondence to support AAA The Auto Club Group operations.

Lead and scale Parkade's Customer Experience organization to deliver world-class, data-driven support across our B2B2C parking platform.

Thumbtack is hiring a Trust and Safety Incident Operations Specialist to independently manage escalated incidents, resolve complex user disputes, and help maintain a safe platform experience.

As a Consultant, Client Success based in San Juan, you will act as a trusted client advocate to accelerate adoption of Visa products, optimize client performance, and deliver measurable value across your portfolio.

Provide accurate premium accounting and customer-facing support at AmTrust Financial by managing receivables, reconciliations, payment plans, disputes and phone/chat interactions in a hybrid role.

College Board is hiring an Accounts Receivable Specialist to manage PSAT transactional invoicing and collections in a fully remote role.

Adyen seeks a Chicago-based Technical Support Engineer to troubleshoot integrations, advise on API best practices, and support merchants across the payments lifecycle.

An analytical, client-facing role at Visa Consulting & Analytics supporting strategy and data-driven advisory projects for banks and merchants in the payments ecosystem.

Provide member-focused loan administration and clerical support for home equity loans at a community credit union, handling document setup, tracking, and day-to-day office tasks.

A data-fluent Technical Account Manager is needed to lead post-sales engagement, drive retention and expansion, and translate analytics into clear customer value for a high-growth payments startup.

Work on Zip’s payment operations team to resolve customer payment issues, improve payment processes, and partner with cross-functional teams to keep payments running smoothly.

Mesh is hiring a Solutions Engineer to lead technical implementations and enable rapid customer adoption of its crypto payments platform through expert API/SDK guidance and solutions consulting.

Airwallex is looking for an experienced Manager of Account Management in New York to deepen commercial client relationships, optimize payments integrations, and drive account growth.

Lead strategic customer success initiatives for a high-growth B2B fintech, driving enterprise client launches, adoption, retention and expansion across global accounts.

Experienced and service-minded Banking Customer Service Representative sought for TP's onsite Brownsville center to resolve customer inquiries, assist with basic network support, and ensure a positive banking customer experience.

Be the local face of SpotOn in San Diego, selling POS, software, and payment solutions to restaurants and small businesses while managing territory growth and client relationships.

HealthEquity seeks an experienced Product Marketing Manager to own positioning, GTM strategy, competitive intel, and enablement for product initiatives that improve healthcare consumer outcomes.

Lead the evolution of Cardless’s customer operations, building processes, tools, and training that let agents deliver exceptional, hospitality-focused service at scale.