Senior Product Manager, Real Time Communications (Voice)

This position is posted by Jobgether on behalf of Aspire Software. We are currently looking for a Senior Product Manager, Real Time Communications (Voice) in United States.

As a Senior Product Manager, you will drive the evolution of real-time telephony and voice communication products that power critical customer interactions. You will oversee the end-to-end delivery of features, from requirements to launch, while managing performance, compliance, and scalability in a fast-paced environment. This role combines strategic ownership with hands-on execution, requiring close collaboration with engineering, design, and cross-functional teams. You will shape tactical roadmaps, analyze data to guide decisions, and ensure adherence to industry regulations. It’s a high-impact opportunity to influence communication systems used by thousands of customers, while contributing to the long-term product vision.

Accountabilities

• Own and deliver end-to-end features and improvements for the voice communications portfolio, including SIP/VoIP integrations, call routing, and contact center solutions.
• Write clear product requirements, user stories, and drive them through development, testing, and launch.
• Monitor product KPIs such as call quality, uptime, and SLA adherence, responding rapidly to performance issues.
• Partner with engineering teams to troubleshoot technical problems and manage compliance-driven updates with minimal customer disruption.
• Prioritize backlogs, plan releases, and coordinate dependencies across teams.
• Evaluate customer feedback, research trends, and usage data to guide tactical feature trade-offs and shape the medium-term product roadmap.
• Oversee beta programs and iterate quickly on early-stage voice features while recommending process improvements.

• 5+ years of experience in product management, telecom, or software development (or 3+ years with an MBA/MS).
• Proven track record of owning a product area and delivering measurable outcomes end-to-end.
• Technical expertise in VoIP/SIP, telecom APIs, or cloud-based communications platforms.
• Strong analytical mindset and data-driven decision-making skills.
• Familiarity with compliance frameworks and regulations relevant to real-time communications.
• Exceptional problem-solving ability with sound judgment and creativity.
• Excellent communicator, able to translate technical concepts to business stakeholders and align cross-functional teams.

• Flexible time off and recognition programs that support autonomy, growth, and work-life balance.
• Comprehensive onboarding, leadership training, and ongoing learning opportunities.
• Employer-paid medical, dental, and vision coverage (100% employer-paid options and 90% coverage for dependents).
• Additional wellness benefits including FSA, HSA, 401k match, and telehealth memberships.
• Family-friendly policies including parental leave, fertility and adoption support, maternity resources, and pet insurance.
• Access to legal advisory services, financial planning tools, annual bonus, equity options, and performance rewards.
• Competitive salary range from approximately $136,600 to $182,600 USD, depending on skills, experience, and location.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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