Telephony Jobs

Nationwide Technology seeks a Technical Lead for Conversational AI to architect and deliver enterprise-scale chatbot and omnichannel AI assistant solutions while mentoring engineering teams.

Lead the design and scaling of Hatch’s communications platform as a Staff Software Engineer (Elixir), shaping architecture and mentoring engineers to deliver reliable, high-performance user experiences.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead ownership of 1Password’s Zendesk platform and integrations to design scalable support workflows, build reliable data flows, and improve customer and agent outcomes.

McKesson is hiring a Director-level Service Manager to own architecture, operations, and vendor relationships for enterprise contact center and telephony platforms.

Decagon is looking for a Director of Solutions Engineering to lead and scale the pre-sales team, shape technical GTM strategy, and represent the platform in strategic enterprise engagements.

Join Aurelian as a Forward Deployed Engineer to lead on-site integrations and optimizations of our AI virtual operator for public safety agencies.

Build and maintain telephony and audio integrations that connect legacy ECC systems to a cloud AI platform, improving emergency communications nationwide.

Nelnet is hiring a Voice & Collaboration Engineer to administer and enhance NICE CXone contact-center systems, support end users, and drive CCaaS feature adoption for Nebraska-based remote candidates.

The Wexner Medical Center seeks a Switchboard Operator - Lead to supervise on-site switchboard operations, ensure excellent caller communication, and support staff training and quality assurance.

Experienced IPT Engineer needed to administer cloud voice (Samsung SCME), manage mobile/PC assets and coordinate ISP and network operations for a fast-growing services company in Plano, TX.

Allstate is hiring Licensed Inside Sales Representatives to convert warm inbound leads into customers through phone, chat, and SMS while working remotely and earning performance-based incentives.

UW–Stevens Point seeks a Student Info Tech Network Technician to assist staff with installation, maintenance, and troubleshooting of campus network and telephone systems while gaining practical experience.

Lead technical pre-sales and solution architecture for Decagon's conversational AI platform, designing integrations and demos that drive measurable enterprise value.

Lead the technical product strategy for a modern programmable voice platform, driving developer experience, telephony reliability, and enterprise-facing tooling across WebRTC, SIP, and call-control APIs.

Senior technical product leader to own the voice platform roadmap and developer experience across WebRTC, SIP, and programmable voice for a fully-remote U.S. role.

AbbVie seeks an experienced Workforce Management Forecast Analyst to manage forecasting, reporting, and WFM administration for its North Chicago contact center.

Vapi is hiring a Frontend Product Engineer to craft polished React + TypeScript interfaces and scalable component systems for a rapidly growing voice AI platform.

Build and scale Node.js/TypeScript backend services at Vapi to power real-time voice AI, prioritizing reliability, performance, and security for developer and enterprise use.

Hazel Health seeks an empathetic Enrollment Advisor to guide families through enrollment in its virtual student mental health therapy program and ensure timely, well-documented starts to care.

RedSky Technologies (Everbridge) is hiring a Senior Alliance Manager to expand strategic service-provider and manufacturer partnerships, drive partner-led sales, and lead international partner enablement and compliance efforts.

Customer-focused fulfillment specialist needed to assist with service implementations, equipment installs, porting and technical coordination across internal teams for a leading broadband provider.

Lead the design and delivery of Tennr's communications platform to make HIPAA-compliant phone, SMS, and email interactions reliable, scalable, and a strategic product moat.

Experienced pre-sales engineer sought to shape and present Amazon Connect, Salesforce, and AI-driven contact center solutions across enterprise clients.

UChicago Medicine is seeking a Training and Quality Consultant to develop and deliver training, maintain knowledge resources, and drive quality monitoring and process improvements across Ambulatory Access Centers with an emphasis on Epic Cadence and revenue cycle workflows.

Join Justworks as a Customer Support Advocate, Admins to deliver empathetic, expert support on payroll, benefits, compliance, and product use for small-business administrators and executives.

Lead product strategy and execution for an enterprise-grade omnichannel contact center platform, acting as the product GM to drive adoption, scalability, and go-to-market success.

Lead the product vision and delivery of real-time voice and telephony solutions, driving technical roadmaps, KPIs, and compliant, scalable features for high-impact customer interactions.

Serve as the contact center forecasting and capacity-planning expert, administering the WFM platform and delivering analytics to guide staffing and operational decisions at AbbVie's North Chicago contact center.

Provide personalized, accurate support to members as a Contact Center Representative I at The Standard, handling inquiries, research, and escalations on a 9:30am–6pm PST shift.

Join Cape as an Android Engineer to lead Android development for a privacy-centric mobile provider, working on telephony, connectivity, and secure device features.

Experienced IT leader needed to manage Service Desk, Windows systems, and procurement for Business Wire, balancing hands-on support with strategic roadmap delivery.

UChicago Medicine seeks a Training & Quality Consultant to develop and deliver training, maintain learning documentation, and drive quality improvements across the Burr Ridge Access Center.

Provide frontline IT support and device deployments across Sur La Table stores, warehouse, and corporate teams while maintaining service‑desk tickets and technical documentation.

A 10-week hybrid summer internship in St. Louis providing hands-on end-user support, infrastructure exposure, mentorship, and professional development within Enterprise Fleet Management's IT organization.

Prime Time Consulting is seeking a skilled Signals Analyst 2 in Annapolis Junction, MD to conduct SIGINT development and analytic support focused on modern digital/voice communications and target development.

Lead end-to-end implementations of CCaaS and AI-powered patient engagement solutions at a remote-first healthcare technology company focused on improving primary care.

Founding Technical Account Manager to own enterprise post-sale relationships, accelerate time-to-value for voice-AI deployments, and drive adoption and expansion across strategic accounts.