Telephony Jobs

Experienced communications specialist needed to operate, maintain, and secure advanced voice, data, RF, satellite, and cryptographic systems in support of a critical Air Force mission at Hanscom AFB.

Senior technical leader needed to architect and scale full-stack systems powering clinical AI agents, with a focus on reliability, real-time oversight, and developer-friendly no-code tools.

Provide technical support for 8x8’s hosted communications products, troubleshooting networking and VoIP issues while delivering strong customer service.

Lead the design, training, and production deployment of ASR, TTS, and Speech LLM systems at OutcomesAI to power HIPAA-compliant voice agents in clinical settings.

Experienced backend engineer needed to build resilient, cloud-native microservices and integrate Twilio and Google CCAI to power enterprise contact-center automation.

Everbridge is hiring a Technical Account Manager (Active Secret Clearance) to provide technical consulting, project support, and customer advocacy for large enterprise clients implementing critical event management solutions.

Lead a remote dental and vision call center team to deliver high-quality, metrics-driven customer support for Medicaid and commercial members while coaching and developing staff.

Experienced backend engineer needed to build scalable microservices and telephony/NLP integrations (Twilio, Google CCAI) for enterprise contact-center platforms.

Technical support-focused role supporting multiple customers remotely with troubleshooting, device lifecycle management, imaging, and user onboarding.

Nooks is seeking a detail-oriented Technical Writer to own customer-facing help content and internal knowledge so customers and teams can onboard and troubleshoot with confidence.

Customer Service Advocate needed to deliver high-quality support across calls, live chat, and cases for a specialty laboratory serving healthcare providers.

Lead the design and operation of production-grade infrastructure at Decagon to deliver low-latency, highly available systems that power conversational AI at scale.

Senior network analyst role supporting and maintaining Montana State University's enterprise Cisco/Aruba network, telecommunications, and cabling infrastructure while mentoring junior staff and providing escalation-level technical support.

Public Storage is hiring a Senior Manager of Contact Center Technical Solutions to architect and deliver GenAI-enabled, enterprise-grade omnichannel contact center systems that improve customer experience and agent productivity.

Vapi seeks a results-driven Mid Market Account Executive to run end-to-end SaaS sales for its voice agent platform and help scale the company’s founder-led motion into a repeatable process.

TechOp Solutions is looking for a Senior Customer Service Representative based in the Miami area to work remotely, manage high-volume calls, handle sensitive data, and support onboarding and reporting for client operations.

TechOp Solutions seeks a detail-oriented Remote Call Center Representative based in the Miami area to manage high-volume calls, document sensitive information, and maintain strict confidentiality and compliance.

Brightspeed is hiring a Technical Design Engineer to lead Voice+ onboarding, perform low-level configurations, and act as the technical single point of contact for complex customer activations.

Attadale Partners is hiring a Software Engineer II to design and deploy Amazon Connect contact center solutions using TypeScript, AWS Lambda, AWS Lex, and related full-stack technologies in a remote/hybrid role supporting clients and agencies.

Be the technical partner for top self-serve accounts at a high-growth voice AI startup, helping customers scale integrations and realize production deployments.