TechOp Solutions International, Inc. (TechOp) provides technology and operational solutions to senior decision makers in Homeland Security and Homeland Defense in the federal, state, and local governments, as well as private and commercial enterpr...
Pros
I appreciated that leadership was accommodating to my schedule as I completed my masters degree. They truly care about growing their employees skill set.Cons
Tuition reimbursement must be applicable to your job.Experienced contact center leader needed to manage staffing, operations, reporting, and service recovery for a federal contact center, ensuring efficient, courteous, and compliant service delivery.
TechOp Solutions seeks an experienced Site Lead to supervise contact center staff, ensure efficient operations, and maintain high-quality customer service and contract compliance.