Sla Jobs
Browse 70 exciting jobs hiring in Sla now. Check out companies hiring such as NRI North America, EliseAI, Netflix in Santa Ana, Columbus, San Bernardino.
Experienced sales operations leader needed to manage a remote Sales Operations Support team, streamline quote-to-cash workflows, and ensure timely, accurate order booking for NRI North America.
EliseAI seeks a CX Solutions Associate to own Zendesk and support tooling administration, optimize ticket workflows, and accelerate resolution metrics for its housing and healthcare platforms in NYC.
Lead a lean, globally distributed Technical Operations team to ensure reliability, security, and operational excellence for Netflix Customer Service technologies.
Mastercard is hiring a Customer Technical Services Analyst I in O'Fallon to perform technical triage and diagnostics (SQL/API) for global customers and act as a liaison between business and engineering teams.
Lead oversight of cash settlement operations at State Street as a Senior Associate in Sacramento, ensuring accurate deliverables, SLA compliance, and continual process improvements.
Cushman & Wakefield is hiring a Senior Business Operations Manager to lead multi-site operations, drive financial performance, and standardize processes across national portfolios.
A seasoned Process Owner is needed to lead the end-to-end design, governance, and continuous improvement of release-related processes at ServiceNow, balancing regulatory requirements, automation opportunities, and cross-functional stakeholder alignment.
Experienced security operations leader sought to coordinate and improve GSOC functions, supervise analysts, and lead incident response for a major client at Allied Universal.
Lead and scale Tabs’ multi-tier technical support organization to deliver fast, empathetic support, drive operational excellence, and feed product improvements from customer insights.
Lead and scale EliseAI’s end-user support organization to deliver fast, empathetic, and reliable service for housing and healthcare experiences at 5,000+ weekly ticket volume.
Amplify seeks an experienced Senior Project Manager to lead large-scale print and digital ELA/SLA curriculum projects on a contract basis, ensuring delivery on time and on budget.
Lead and build GC AI’s customer support function from the ground up, turning support into a strategic advantage for hundreds of legal teams.
Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.
Lead and develop a remote Help Desk team for a high-growth fintech, improving support operations, driving metrics-based improvements, and ensuring excellent IT service delivery.
Experienced Site Reliability Engineer needed to drive reliability, automation, and cloud infrastructure improvements for Patreon's creator platform in a remote-capable role with optional NY or SF office attendance.
Experienced service delivery leader needed to manage escalations, SLAs, and client relationships for FIS Core Banking operations while driving continuous improvement and client satisfaction.
AECOM seeks an experienced IT Support Manager to lead PMO service desk operations, manage a team of IT professionals, and drive asset, mobile device, and vendor management for its DWM client in Chicago.
Provide remote L1/L2 technical support for Kontakt.io's healthcare customers—triaging tickets, resolving issues across web apps and devices, maintaining knowledge base content, and escalating to Engineering when required.
Valon seeks a Data Analyst II to deliver SQL-driven analyses, dashboards, and regulatory reporting support to improve operational visibility across its mortgage servicing business.
USPack is hiring a Vendor Relations Manager to lead vendor partnerships, negotiate agreements, and optimize vendor performance across our same-day delivery operations.
Humana is hiring a Medicaid Market Development Advisor to lead Medicaid product implementation, contract compliance, performance monitoring, and cross-functional program oversight for assigned health plans.
Flexport is seeking a detail-oriented Global Operations Specialist in Dallas to manage ocean and air shipments end-to-end, ensure data integrity, and drive timely delivery.
Lead cross-functional teams and vendor networks to deliver Amplify’s Core Literacy print and digital products on a fixed-term assignment, managing schedules, budgets, and production from prototyping through publication.
Prosper is seeking a detail-oriented Complaints Specialist to manage complaint intake and resolution, perform analytics, and drive continuous improvements in a hybrid operations team.
Lead and scale a 24/7 technical support response team at a fast-growing deep learning infrastructure company, driving SLA performance, process improvements, and cross-team incident resolution.
Serve as the primary technical point of contact to manage cloud service onboarding projects, guide clients through implementation, and ensure timely delivery aligned with contracts and SLAs.
Lead AHEAD's Managed Security delivery team to drive SOC operations, incident response, and managed security services for enterprise clients.
Wachter is hiring a Service Project Manager in Bentonville to oversee and expand commercial service accounts while leading a high-performing team in electrical and service operations.
Valerie Health is hiring an Operations Coordinator in Chattanooga to accurately process and route clinical documents that keep partner practices running smoothly and patients served on time.
Lead and scale Humata Health’s technical support function to enforce SLAs, optimize ticketing and escalation flows, and implement AI-first support tools for B2B healthcare customers.
Scholarship America seeks a motivated Vendor & Partnership Manager to lead contract negotiations, vendor performance, and cross-functional vendor integrations to advance its higher-education mission.
A hands-on engineer role applying metal additive manufacturing, CAD, and experimental testing to develop thermal and fluid-management prototypes for aerospace and related applications.
Lead and scale Opus1’s global technical support organization, owning support strategy, systems, and people to deliver outstanding customer experiences across chat, email, and ticketing.
Support and empower a remote sales organization by troubleshooting Salesforce and Salesforce CG Mobile, managing Zendesk tickets, and creating user documentation and training.
Presbyterian Healthcare Services seeks an experienced IT vendor and service delivery manager to oversee strategic infrastructure vendors, contracts, financials, and service quality at the Rev Hugh Cooper Admin Center in Albuquerque.
Lead client relationships and service delivery for assigned accounts at a rapidly expanding BPO and CX provider, ensuring results against SLAs while driving continuous improvement and growth.
Everly Health is hiring a Print Communications Specialist in Austin to handle accurate data entry, mail merges, and quality-checks for member and physician communications.
ComputerCare is seeking a detail-oriented Senior IT Asset Management Coordinator in Stockton to manage receiving, provisioning, deployments, and storage-customer asset workflows while ensuring SLA compliance.
Valerie Health is hiring a Senior Operations Coordinator in Chattanooga to lead high-volume clinical/referral workflows, support live shift coverage, and help scale operational excellence in a fast-growing healthtech startup.
Wix’s Customer Care Guild is hiring a Customer Care Manager to lead and grow a product-focused support team, driving performance, quality, and cross-functional collaboration in a hybrid Cedar Rapids role.
Lead and develop TerrAscend’s Digital and E‑commerce support team to ensure fast, accurate resolution of customer and internal escalations while building scalable support processes.
Cox Automotive is hiring a Client Relationship Manager III to act as a strategic, data-driven advisor optimizing national commercial fleet maintenance operations and client relationships.
Lead the evolution of high-impact real-time voice products—driving roadmap decisions, execution, and performance for VoIP/SIP-based communication platforms at scale.
B-Stock seeks an analytical Operations Specialist to optimize listings, manage inventory allocation, and apply automation and data-driven decisions to improve recovery and velocity across buyer and seller channels.
Great American Insurance Group is hiring a Business Process Outsourcing Manager in Cincinnati to lead BPO migrations, vendor oversight, and performance management for Corporate Claims on a hybrid schedule.
AIT Home Delivery is hiring an experienced operations leader to manage station-level international freight strategy, carrier performance, and a team responsible for reliable, efficient delivery operations.
Lead the product vision and delivery of real-time voice and telephony solutions, driving technical roadmaps, KPIs, and compliant, scalable features for high-impact customer interactions.
Lead circuit procurement, vendor management, SLA enforcement, and cloud interconnect initiatives to ensure resilient, cost-effective network connectivity for Lambda’s data center and cloud environments.
Support Technical Support leadership by building dashboards, analyzing case and workforce data, and delivering actionable insights that improve SLAs, agent productivity, and customer outcomes.
Experienced support leader sought to manage and scale Flywire's software support team, drive SLA performance, and coordinate cross-functional escalations for a global payments platform.
How much do sla jobs pay?
Below 50k*
5
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50k-100k*
37
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Over 100k*
68
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Top companies hiring for sla jobs
- Jobgether 6
- JLL 3
- Humata Health, Inc 2
- Link Solutions, Inc. 2
- Unisys 2
- IntegriChain 2
- Peraton 2
Best cities to find sla jobs
- Remote 8
- San Francisco 5
- New York 4
