MCI is hiring a results-driven Digital Marketing Manager to own B2B demand generation, ABM campaigns, and marketing automation for pipeline acceleration in a remote role.
MCI is hiring a Prompt Engineer to craft and refine prompts for generative AI models, improving output quality across product and customer-facing applications.
MCI is hiring a detail-oriented Content Reviewer to audit and improve AI-generated content for accuracy, tone, and compliance across regulated client workflows.
MCI seeks a detail-oriented Prompt Engineer to craft and optimize prompts for generative AI models and integrate them into practical BPO and product workflows.
MCI is hiring bilingual (English/Spanish) Call Center Collections Representatives in Killeen to manage customer outreach, negotiate payment arrangements, and maintain compliant account documentation.
Lead MCI's global call center and technology operations as President of the Technology Division, accountable for strategy, multi-site performance, CX innovation, and profitable growth.
MCI seeks remote Dispatch Customer Service Representatives to handle inbound/outbound calls, coordinate dispatch operations with vendors, and resolve customer issues through paid entry-level training.
Provide bilingual in-person and phone customer support for toll account inquiries and payment processing at MCI's Tampa facility supporting the Tampa Hillsborough Expressway Authority.
MCI is hiring a bilingual Toll Collection Agent to handle walk-up and inbound customer inquiries for the Tampa Hillsborough Expressway Authority, processing payments and resolving account issues in both English and Spanish.
MCI is hiring bilingual (English/Spanish) Toll Customer Service Agents in Tampa to handle walk-up and inbound toll inquiries, process payments, and resolve account issues for the Tampa Hillsborough Expressway Authority.
MCI seeks a bilingual Spanish-English Call Center Representative to provide empathetic, accurate remote customer support, troubleshoot basic issues, and help grow client relationships.
MCI is looking for a dynamic Operations Director to lead its Wichita site, bringing proven leadership experience from BPO or other large-scale service environments.
A Senior Business Development Specialist role at MCI focused on hunting new BPO business opportunities remotely while building strong senior-level relationships.
