Contact Center Jobs
Browse 113 exciting jobs hiring in Contact Center now. Check out companies hiring such as USA Clinics Group, Experian, Jobgether in Anchorage, Overland Park, Boise City.
USA Clinics Group is hiring a bilingual Contact Center QA & Training Specialist to evaluate calls, coach agents, and improve call quality and KPIs for their Northbrook call center.
Experian is hiring a Partner Customer Experience Manager to lead cross-functional initiatives, strengthen partner relationships, and improve customer satisfaction and retention in a remote role.
Cresta is hiring a Product Marketing Manager, Competitive Intelligence to lead competitive research, craft positioning and messaging, and influence go-to-market strategy for its AI contact center products.
Minted seeks Remote Seasonal Customer Service Shift Leads to oversee shift operations, maintain SLAs, coordinate cross-functional communication, and ensure outstanding customer experiences during the 2025 holiday season.
Lead end-to-end implementations of CCaaS and AI-powered patient engagement solutions at a remote-first healthcare technology company focused on improving primary care.
Product Marketing Manager, Competitive Intelligence — lead competitive research and positioning to drive differentiation and growth for Cresta’s AI contact center products.
Customer-focused Consumer Engagement Advisor needed to resolve consumer issues, coach peers, and provide high-quality support for a global digital services provider.
Level AI is hiring a remote Sales Engineer to lead product demos and technical evaluations for enterprise customers, using strong SaaS and data analytics knowledge to drive adoption.
Forbes Advisor is hiring a Director of Call Center Operations to lead strategy, execution, and performance for a remote call center team focused on driving lead generation and conversions.
Lead vendor and contact center execution for Brightspeed’s outbound sales programs, driving performance, compliance and revenue across BPO partners.
RingCentral seeks a Solutions Software Developer to design and build cloud-native integrations and microservices that extend its AI-enabled communications and contact center platform.
Senior leader needed to direct NYC311 communications, manage agency relations, and oversee CRM/IVR and content strategies to improve citywide customer service.
Calabrio is hiring a technically savvy, relationship-driven Customer Success Manager to manage enterprise accounts, drive adoption of WFO and analytics products, and surface expansion opportunities.
Lead a Medical Information contact center client portfolio at EVERSANA, combining clinical expertise (PharmD) with team leadership, client management, and medical writing to deliver compliant, high-quality responses.
Provide timely, empathetic resolution to member and provider inquiries as an entry-level Customer Service Advocate at Centene in a remote contact-center role.
Support patient safety and care continuity as an Outbound Contacts Representative 2 at CenterWell by managing ADE reporting, clinician outreach, and patient communications.
Provide high-quality customer support for Avis Budget Group rental customers by resolving issues, negotiating solutions, and maintaining accurate records to improve satisfaction and retention.
Replicant is hiring a senior product marketing leader to own positioning, GTM strategy, and a player-coach role driving launches and sales enablement for its AI-first contact center platform.
Lead remote contact center operations and client programs for Working Solutions, driving profitability, staffing, and performance across assigned accounts.
Samsara is hiring experienced Customer Support Specialists to manage complex, multi-channel customer issues and escalations for its Connected Operations Cloud customers across the US.
Bank of America is hiring a Financial Services Representative I in Hunt Valley to provide point-of-call brokerage account servicing, resolve escalated client inquiries, and identify needs-based referral opportunities across Merrill and Bank of America.
Serve as the hospital’s 24/7 central communications operator, answering and routing calls, monitoring alarms, and coordinating clinical responses to ensure patient safety and excellent customer service.
Travelers is hiring an entry-level HR Operations Associate in St. Paul to respond to employee HR inquiries across benefits, payroll, leave and other HR domains within its global HR Shared Services contact center.
Experienced contact center leader needed to manage staffing, operations, reporting, and service recovery for a federal contact center, ensuring efficient, courteous, and compliant service delivery.
Lead global contact center and medical information operations at Moderna to ensure compliant, high-quality engagement for patients and healthcare professionals while scaling capabilities for a growing pipeline.
Propelus is hiring a part-time remote Customer Support Specialist to deliver phone-first support and help licensed healthcare professionals manage continuing education and compliance.
Lead learning initiatives as a Customer Experience Trainer, creating remote-friendly onboarding, coaching, and instructional content that boosts sales and retention for a rapidly growing home-furnishings retailer.
Lead the product strategy and delivery for EVERSANA's integrated NICE CXone and Salesforce contact center ecosystem to improve patient and provider experience through telephony, omnichannel orchestration, and AI automation.
Level AI seeks an experienced Technical Account Manager to be the primary technical contact for enterprise customers and drive adoption of its AI-powered contact center platform.
General Motors seeks an eCommerce B2C Operations Assistant Manager to streamline site operations, manage incident response, and partner with product, IT, and contact center teams to improve the online customer journey.
Resultant seeks a Customer Success Manager (remote, US) to lead Cisco UCCE migrations and Google CCAI integrations for public sector contact center clients while managing delivery, compliance, and stakeholder relationships.
Experienced Amazon Connect developer needed to lead ACGR design, implementation, testing and automation for enterprise contact center transformations at Cognizant.
Cognizant is seeking a remote Customer Service Representative to manage inbound/outbound inquiries and order management for a foodservice client while delivering high-quality customer support.
Lead complex, multi-stakeholder enterprise sales into America’s largest health systems to land and expand seven-figure patient-access automation programs at Assort.
Lead the design and global scaling of WCK’s 24x7 omnichannel Response Support platform, embedding KMS, AI Tier 0 intelligence, and multi-tier operational support to enable seamless frontline response.
Shriners Children’s is hiring a fully bilingual Patient Care Contact Center Representative to handle inbound referral and general inquiry calls, document patient data in CRM/EMR, triage urgent needs, and route referrals to appropriate locations—all from a monitored remote office.
Quiq is seeking a senior Enterprise Account Executive (New Business) to drive new logos at large enterprises by leading strategic, consultative sales cycles for AI-driven customer experience solutions.
HMA is hiring an experienced Customer Care Manager to lead and develop a high-performing call center team, improve processes and systems, and drive service excellence across the organization.
Lead product strategy and execution at Level AI to advance AI-native customer experience products as a Senior/Principal Product Manager.
Trupanion is hiring an Overnight Customer Support Specialist to provide empathetic, high-volume phone, chat and email support during Pacific Time nights for pet insurance members.
Brillio is hiring an AWS Connect Architect/Leader to design and deliver scalable Amazon Connect contact center solutions using Node.js and serverless AWS technologies.
Teleperformance is hiring an on-site Workforce Management Scheduling Analyst in North Lauderdale to optimize contact center staffing, produce WFM reporting, and implement scheduling improvements.
Portland General Electric is hiring a Workforce Management Specialist to forecast, schedule, and optimize contact center staffing that supports dependable, clean energy service for Oregon communities.
Zillow is hiring a remote Capacity Planning Analyst to develop accurate forecasting models, optimize contact center scheduling, and drive operational efficiencies across internal and vendor teams.
Experienced process and service transformation leader needed to own and scale global inquiry management across omni-channel services at Mastercard’s GBSC in O'Fallon, MO.
Apple Bank is hiring a Contact Center Representative I in Garden City to deliver high-quality phone support, resolve basic banking inquiries, and promote digital banking solutions.
Provide remote customer and technical support for Kia owners as a Total Case Specialist at Agero, resolving warranty, repair, and infotainment issues with empathy and accuracy.
Experienced customer service professional needed to deliver timely, accurate global support and excellent customer experiences for Dun & Bradstreet.
USA Clinics Group is hiring a bilingual (English/Spanish) Contact Center Quality Assurance Specialist in Northbrook, IL to evaluate calls, coach agents, and improve contact center quality and KPI performance.
Support VA contact center transformation by producing current-state service design artifacts, conducting process analysis, and coordinating discovery using the Magnify HCD approach.
How much do contact center jobs pay?
Below 50k*
29
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50k-100k*
26
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Over 100k*
56
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Top companies hiring for contact center jobs
- Teleperformance 6
- Brillio 5
- NICE 5
- Level AI 3
- TTEC Digital 3
- Jobgether 2
- EVERSANA 2
