Contact Center Jobs
Browse 85 exciting jobs hiring in Contact Center now. Check out companies hiring such as Signet Jewelers, DSI Systems, MCI Careers in Tulsa, Portland, Charlotte.
Signet Jewelers is hiring a Remote Virtual Sales Platform Administrator to manage LivePerson, JRNI and Creatables platforms, lead bot/AI optimization, and coordinate platform initiatives across Digital, IT, and operations teams.
DSI Systems is hiring a Remote Workforce Real-Time Analyst to monitor contact center operations and execute intra-day staffing and reporting to maintain service levels.
MCI seeks a motivated Collections Representative in Savannah to recover past-due consumer accounts through empathetic negotiation and contact-center technology.
Provide high-quality customer support and order processing for Allergan Aesthetics' Therapeutic business, handling inbound/outbound calls and collaborating with internal teams to resolve issues.
MCI is seeking friendly, motivated entry-level Contact Center Representatives in Savannah to manage inbound/outbound customer service and sales calls while delivering excellent customer experiences.
MCI's Mass Markets is seeking licensed P&C insurance agents in Savannah to deliver high-quality customer service and policy sales from our contact center.
Lead a small L&D team to design and scale onboarding, coaching, and performance systems that elevate frontline support behaviors across a fast-growing marketplace.
GoodLeap seeks a detail-oriented Contact Center QA Specialist to monitor interactions, deliver clear written feedback, and drive quality and compliance across customer-facing teams.
Experienced contact center consultant needed to lead design and implementation of unified contact center and CCaaS solutions while mentoring team members and supporting sales and delivery.
Provide high-quality, sales-oriented customer service via Personal Teller Machines and digital channels while supporting bank operations and promoting financial products.
Lead frontline performance and coaching for Jerry.ai’s inbound virtual contact center, driving operational improvements and agent-level results across sales and service.
TransUnion is hiring a Customer Care Advocate to deliver empathetic, expert support for identity protection and credit-monitoring customers in a fast-paced hybrid contact center role.
Lead the architectural strategy for Mastercard's GCC CX Technology to design and deliver scalable, secure contact center and customer-experience solutions across multiple channels.
Experienced benefits professional needed to provide specialist-level My HR Live Support for Amazon employees, resolving benefits inquiries across channels with accuracy and empathy.
Nelnet is hiring a Voice & Collaboration Engineer to administer and enhance NICE CXone contact-center systems, support end users, and drive CCaaS feature adoption for Nebraska-based remote candidates.
Lead the strategy and delivery of automated training and coaching capabilities in Airbnb’s customer support platform to improve agent performance and scale global support.
Avangrid is hiring a Director of Customer Services Operations to oversee workforce planning, vendor management, and payment remittance across multiple Northeast service areas, ensuring compliant, efficient, and customer-centric contact center operations.
Lead development of Experian's Intelligent Virtual Assistant platform, building scalable IVA experiences using Groovy, Python, Java and AWS while guiding a cross-functional engineering team.
Lead and optimize an onshore contact center team at Jerry.ai to drive consistent sales and service performance through data-driven coaching, process improvements, and cross-functional collaboration.
Upgrade is hiring an onsite Entry Level Underwriting Specialist in Downtown Phoenix to review loan applications, verify financial documents and income, detect fraud, and support customers through the decisioning process.
Lead workforce management and scheduling for a high-growth, mission-driven payments company, ensuring optimal staffing and outstanding customer service across multiple markets.
Temporarily lead and coach an on-site contact center team in Port Saint Lucie to meet quality, service level, and schedule adherence goals.
DICK'S Sporting Goods is hiring a Pittsburgh-area Customer Service Representative to deliver empathetic, efficient phone and chat support for athletes, handling escalations and order-related inquiries with occasional in-person training and CSC shifts required.
Sanas.ai is seeking a high-performing Enterprise Account Executive — Telco & Media to own a defined territory, build a vertical sales motion, and deliver $1.5M+ in new ARR annually selling into telecommunications and media enterprises.
A partner company working with Jobgether seeks a CCaaS Solutions Architect to architect and deliver Amazon Connect-based contact center solutions and lead customer-facing technical engagements.
MCI is hiring a bilingual (English/Spanish) Contact Center Sales Representative to drive outbound sales, close deals, and deliver exceptional customer experiences in a high-energy contact center environment.
Experienced Telecom Engineer needed to administer Avaya PBX/Session Manager and enterprise contact-center systems for Prime Healthcare's Aurora site, ensuring reliable telephony operations and leading technical projects and incident responses.
Lead the product strategy and modularization of Distyl’s Contact Center solution—shaping SME tools, Agent Assist, and the Remedy Layer for high-impact enterprise deployments.
AbbVie seeks an experienced Workforce Management Forecast Analyst to manage forecasting, reporting, and WFM administration for its North Chicago contact center.
Miratech seeks a Senior AWS/Amazon Connect Developer to design and lead cloud-based digital contact center solutions across chat, SMS, email, and WhatsApp with GenAI integrations.
DSI is hiring a results-oriented Contact Center Trainer to deliver immersive, on-site training and hands-on coaching for AT&T small-business contact center agents, with significant travel.
Support Walmart's risk and customer experience by investigating escalations, resolving account issues, and preventing loss as a Contact Center Resolution Specialist.
TP is hiring a Remote Customer Engagement Advisor to resolve consumer issues, provide coaching support, and deliver high-quality service using digital tools and processes.
Experienced AWS Connect Engineer needed to build and integrate scalable, secure voice and chat contact-center solutions using Amazon Connect, Node.js, and serverless AWS services at Brillio.
Wayfair seeks a Sales Quality Assurance Manager to lead a remote team that elevates sales conversation quality across B2B and B2C channels through data-driven QA, automation, and cross-functional collaboration.
Protective is seeking a Customer Experience Advocate in Garden City to handle DBL and PFL inquiries with empathy, clear communication, and a focus on one-call resolution.
Master Lock is looking for a remote Customer Solutions Representative to deliver excellent product and warranty support through inbound calls, with paid training and comprehensive benefits.
Provide empathetic, compliant customer support at a NYC fintech by managing inbound calls, emails, and texts and driving improvements in collections and contact-center processes.
Experienced pre-sales engineer sought to shape and present Amazon Connect, Salesforce, and AI-driven contact center solutions across enterprise clients.
Advantmed seeks a bilingual (Spanish) contact center representative to manage inbound/outbound scheduling of health assessments in a remote, target-driven role.
Customer-focused representatives are needed to support inbound/outbound customer service, basic technical troubleshooting, and back-office processing for well-known client brands at MCI's Savannah contact center.
Lead the BlueCard customer service team at Wellmark to improve provider support, operational efficiency, and customer satisfaction through coaching and process improvement.
CGS Federal seeks an FHA Mortgage Origination Representative to deliver accurate, professional FHA guidance via phone and email for a major federal program.
Contact Government Services (CGS) seeks an FHA Mortgage Servicing Representative in Indianapolis to provide FHA guideline support and customer service across phone and email channels for a federal client.
Hanna Interpreting Services is hiring a detail-focused Call Center Representative to manage client calls, verify data, and support accurate recordkeeping in a hybrid role.
Lead the evolution of high-impact real-time voice products—driving roadmap decisions, execution, and performance for VoIP/SIP-based communication platforms at scale.
Join Miratech as an AWS Observability Analyst (Technical Writing) to build standardized playbooks, runbooks, and knowledge articles that improve support operations for Amazon Connect contact centers.
Lead product strategy and execution for an enterprise-grade omnichannel contact center platform, acting as the product GM to drive adoption, scalability, and go-to-market success.
VF Corporation is hiring a Customer Service Operations Analyst to deliver workforce forecasting, scheduling, reporting, and contact-center analytics for eCommerce and warranty customer service.
Lead and mentor a Patient Engagement team at St. Luke's Access Center to deliver efficient scheduling, insurance verification, and exceptional patient service.
How much do contact center jobs pay?
Below 50k*
34
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50k-100k*
25
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Over 100k*
38
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Top companies hiring for contact center jobs
- Centene 5
- MCI Careers 5
- Guidehealth 5
- Humana 3
- Working Solutions 3
- Jerry.ai 3
- Carbyne 3
