Receptionist - job 1 of 7

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $45000 - $52000 / year (paid hourly)

Schedule: M - F; day shift

Location: San Jose, CA | TikTok office

What this job involves:

The Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and creating a positive impression of the organization. This position requires excellent communication skills, a professional demeanor, and the ability to handle various administrative tasks. The Receptionist plays a vital role in ensuring smooth daily operations and assisting with clerical duties within a commercial real estate (CRE) environment.

Your day-to-day tasks will include:

• Front Desk Operations: Greet visitors, clients, and vendors in a friendly and professional manner, ensuring a positive experience and providing assistance as needed.

• Phone and Email Management: Answer incoming calls, transferring to the appropriate individual or department, and take accurate messages when necessary. Respond to emails promptly and effectively.

• Visitor Management: Monitor and manage visitor access and security, ensuring that all protocols are followed.

• Scheduling and Calendaring: Manage meeting room bookings, schedule appointments, and maintain shared calendars for the office.

• Administrative Support: Provide administrative assistance, such as data entry, filing, photocopying, and organizing documents and files.

• Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries. Prepare outgoing mail and packages for shipment using appropriate methods.

• Facilities Coordination: Coordinate with facilities management teams for maintenance requests, repairs, and office supply orders.

• Travel and Expense Management: Assist with travel arrangements, including booking flights, accommodation, and transportation. Process expense reports and reconcile receipts.

• Communication Liaison: Effectively communicate messages, instructions, and information to staff members, clients, and visitors.

• Office Coordination: Assist with coordinating office events, meetings, and conferences, including organizing catering, room setup, and audiovisual equipment.

Requirements:

• Proven experience as a receptionist or in a similar customer-facing role, preferably within a professional or CRE environment.

• Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.

• Strong interpersonal skills, with an emphasis on delivering exceptional customer service.

• Proficient computer skills, including MS Office Suite (Word, Excel, Outlook), and knowledge of office equipment such as printers, scanners, and telephone systems.

• Highly organized and detail-oriented, with the ability to multitask and prioritize tasks effectively.

• Professional appearance and demeanor, with strong interpersonal and communication skills.

• Ability to handle sensitive and confidential information with discretion.

• Problem-solving skills and the ability to remain calm and composed in high-pressure situations.

• Flexibility and adaptability to changing work demands and willingness to take on additional responsibilities as needed.

• High school diploma or equivalent

Preferred:

• Previous experience in a commercial real estate (CRE) environment.

• Certification in administration or a related field.

• Familiarity with property management software and systems.

• Additional certification or coursework in administration or a related field.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.