Account Manager - SupplySide

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based out of our Phoenix, AZ office.

Achieve Territory Sales Goals

• Reports to Senior Sales Manager.
• Meets sales targets and service objectives in assigned territory by strategically selling across the SupplySide portfolio: in-person tradeshows (SupplySide Connect New Jersey and SupplySide Global,) and digital products (SupplySide Supplement Journal and SupplySide Food & Beverage Journal)
• Directly contacts all clients in designated territory.
• Develops and maintains close relationship with accounts to understand their business needs, meet and exceed expectations, provide exceptional customer service, and increase revenue spend.
• Monitors weekly sales via Salesforce and works with Senior Sales Manager to identify new targets, and existing accounts with opportunities to grow.
• Manages own expenses and time away from office, including trips to see accounts and other trade events.

Additional Responsibilities:

• Meets/aims to exceed the financial goals that were set for the geography/named accounts for which they are responsible. Normal account management and substantial prospecting responsibilities (>75%).
• Has set strategic plans for top customers in defined territory and assigned accounts.
• Shows ability to generate 75%+ account renewal
• Works within vision and core values of SupplySide Network and Informa’s Guiding Principles.
• Travels as suggested to conferences, clients, prospects, vendors, tradeshows, etc.
• Provides consistent, timely reporting of projects and meets identified deadlines.
• Replies to client communication within 24 hours.
• Uses identified software and tools for prospecting, record keeping and daily pipeline management.
• Responsible for following procedures, timelines & deadlines for projects as indicated.
• Encourages a positive attitude at work and a “can-do” attitude.
• Always interacts with clients and colleagues with the utmost professionalism and respect.
• Plays a significant role in creating custom programming for clients, leveraging management but maintaining a lead role.

• 2-3 years of sales or business development experience in media, sponsorship, and B2B event sales
• Ability to negotiate effectively, and proactively handle and respond to customer objections
• Creative and analytical thinker, with a fast-learning ability, capable of selling based on value rather than price and possessing a deep understanding of consultative selling.
• Demonstrated ability to find, manage and close high-level business in a fast-paced environment while maintaining strong time management skills
• Must be team-focused with a collaborative mindset and able to work seamlessly with exhibitors and internal teams
• Strong understanding of campaign metrics and analysis
• Must be able to work autonomously and maintain a high level of accountability.
• Proficient with experience in MS Office: Word, Excel, and PowerPoint, Salesforce
• Motivated to learn and become knowledgeable on industry trends, products, and news
• Travel required 10-20%

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000 — $70,000 based on experience, plus commission.

This posting will automatically expire on September 9, 2025.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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