About Us
At Blue Print Out, we are dedicated to delivering high-quality customer service solutions that drive business success. Based in Sandy Springs, GA, we pride ourselves on building strong relationships with our clients and fostering a team culture rooted in professionalism, growth, and operational excellence. Our commitment to empowering our workforce allows us to remain a leading service provider in the call center industry.
Job Description
Blue Print Out is seeking a detail-oriented and client-focused Client Account Representative to join our team in New Orleans. This role is responsible for maintaining strong client relationships, supporting client needs, and ensuring satisfaction through proactive communication and efficient service delivery.
Responsibilities
Serve as the primary point of contact for assigned client accounts.
Maintain regular communication with clients to understand and fulfill their business needs.
Coordinate with internal departments to ensure timely and accurate delivery of services.
Monitor account performance, prepare reports, and address issues as needed.
Identify opportunities for account growth and service enhancements.
Manage client expectations and resolve concerns professionally.
Uphold company standards of service, reliability, and professionalism.
Qualifications
Bachelor’s degree in Business, Communications, or a related field preferred.
1-3 years of experience in customer service, account management, or a similar role.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Benefits
Competitive salary ($55,000 – $65,000 annually)
Professional growth and advancement opportunities
Ongoing training and development programs
Supportive and collaborative work environment
Paid time off and holidays
Health and wellness benefits
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