Strategic Accounts Manager (Client Services) - job 1 of 2
Skills
- Client relationship management
- Influencer marketing and social media knowledge
- Campaign and channel strategy
- KPI measurement and performance analysis
- Cross-functional stakeholder communication
- Project and team leadership
- Business acumen and strategic thinking
- Comfort with high-level client communications
Responsibilities
- Own client campaign oversight and deliver superior customer service while driving growth and efficiency
- Meet business KPIs and objectives outlined in signed insertion orders (IOs)
- Serve as the primary client experience owner, fostering long-term partnerships and exceeding expectations
- Lead strategic channel and influencer planning in collaboration with creative, brand success, sales, and media investment teams
- Manage relationships across Media Agency, Creative Agency and Brand stakeholders
- Monitor campaign performance against KPIs and optimize strategies based on results
- Ensure proper tools and processes are applied to planning and buying activities
- Proactively track industry and social media trends and share insights with the team
- Identify and pursue revenue optimization opportunities with assigned clients
Education
- Bachelor's degree required
- MBA preferred
Benefits
- Career development and growth opportunities
- Fun, fast-paced, collaborative culture
- Work with large enterprise brands and an AI-driven platform
- Inclusive, diverse workplace and equal opportunity employer
- Hybrid work arrangement (in-office twice weekly)
Average salary estimate
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Our mission is to create harmony between people and brands by bringing trust and relevance to advertising.
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