Global Account Manager

At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.

Are you ready to take the next steps in your career in the semiconductor industry? If so, we have an exciting opportunity for you as a Global Account Manager at IMS Nanofabrication's Boise, ID location.  At IMS Nanofabrication, we are embarking on a journey to bolster our service capabilities in the USA. As a Global Account Manager, you will play a pivotal role in ensuring a seamless interface with our local customers and our headquarters in Vienna. Your contributions as part of the sales team will shape the future success of IMS USA.

Your Responsibilities:

• Build and maintain (“own”) strong relationships with key clients, serving as their primary point of contact for all business-related matters
• Develop and implement strategic account plans to achieve sales targets, foster account growth
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions
• Collaborate with other functions (marketing, customer support, product mgt etc.) to ensure seamless delivery of products/services and exceptional customer experience.
• Identify upselling and cross-selling opportunities; manage contract negotiations
• Stay updated on industry trends, market conditions, and competitor activities 
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders
• Timely resolve any issues and problems faced by customers and deal with complaints to maintain trust

• 20yr+ industry experience (or more as local culture requires), 8yr+ proven experience as key account manager, with a proven track record of successfully managing key accounts and achieving revenue targets
• Ability to understand and sell complex technical solutions based on customer needs (semi equipment or related field)
• Existing network in the semi equipment market is a plus
• Strong interpersonal skills with aptitude in building relationships with professionals of all levels
• "Street smart” with ability in problem-solving and negotiation
• MS/BS in physics, electronics, mechanics or relevant field
• Proficient in local language and English 

We Offer:

• We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA).
• Excellent professional and personal development opportunities in an international company.
• Very collegial and motivated team with short communication channels.
• Top-equipped workplace (modern office, laptop, height-adjustable desk).
• We offer a competitive salary, a convenient Boise location, and a benefits package that includes paid time off, medical, dental and vision plans, life, disability coverage, and a 401K plan + company match.

IMS Nanofabrication is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. 

IMS is an equal opportunity employer. No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.