Inside Sales Account Manager

Description -

Job Summary

When you join HP, you’re joining one of the most sustainable, just, and inclusive technology companies in the world. What you do at HP matters, because we’re focused on changing the world for the better for everyone.

At HP, you’ll find a global community that shares your values—and your ambition. We’ve been creating the technology that shapes the future for more than 80 years, all while striving to make extraordinary contributions to humanity. Today, we're one of the most sustainable, just, and inclusive companies in tech—and stronger than ever.

This role is responsible for proactively reaching out to potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process. The role involves leveraging in-depth product knowledge, effective communication, and persuasive skills to identify customer needs, address concerns, and ultimately close deals. The role often collaborates with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Responsibilities

• Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline.
• Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling.
• Applies strategic thinking to engage with customers aligned with specific business objectives, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios.
• Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services.
• Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships.
• Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes.
• Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates.
• Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights.
• Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement