Account Manager (North Central / Columbus)
Skills
- Proven success in inside sales or account management
- Experience in cybersecurity industry or selling security solutions
- Proficiency with Salesforce.com and CRM workflows
- Strong written and verbal communication skills
- Excellent attention to detail and follow-through
- Ability to multitask and work within a team
- Comfortable with flexible work schedule and some travel
- Proficient in Microsoft Office (Excel, Outlook, Word)
Responsibilities
- Serve as dedicated Account Manager supporting a specified Account Executive to maintain and grow business within assigned accounts
- Respond to customer inquiries promptly and drive issues to resolution
- Act as liaison between customers, vendors, and GuidePoint resources
- Develop and retain product, vendor and industry knowledge to provide value to customers
- Build and maintain relationships with key vendors and AE’s customers
- Manage open opportunities and identify whitespace and upsell opportunities with guidance from AE
- Represent the AE at customer meetings as needed and assist in closing renewals, upsells and net-new sales cycles
- Proactively support upcoming renewals and forecast management
- Promote and drive GPS Professional Services engagements across the account base
- Use Salesforce.com to track opportunities, generate quotes and manage renewals when required
- Collaborate on targeted marketing communications and follow-up
Education
- Bachelor’s degree preferred
- Relevant work experience accepted in lieu of degree
Benefits
- Remote-first U.S.-based workforce with occasional travel as required
- Group medical insurance options (zero deductible PPO or HDHP with HSA) with significant employer contribution
- Group dental insurance with employer-paid employee premiums
- Twelve corporate holidays and Flexible Time Off (FTO)
- Mobile phone and home internet allowance
- Retirement plan eligibility after 2 months (open enrollment)
- Pet benefit option
Average salary estimate
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GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions that minimize risk. Our experts act as your trusted advisor to understand your business and challenges, helping you ...
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