Location: San Francisco (100% In-Office)
Experience: 1-3 years
Compensation: $90k-$150k • Offers Equity
About Us
At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises.
Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy, and scalability. We’ve deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.
With multi-year contracts secured across several industries and the largest ever Series A from YC recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.
Why Join Us?
Momentum: Be a part of a team that’s achieved validation from both customers and investors
Impact: Play a mission-critical role working directly with the CEO and leadership
Growth: Learn how a high-growth startup is built from the inside out
P.S. We’ve been endorsed on YC’s Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested in GigaML) — here’s the video link to the most recent one.
About the Role
We’re seeking a driven, detail-oriented Executive Assistant to support our CEO and leadership team. This is not a traditional admin role. You’ll be a trusted partner, enabling the CEO to operate at maximum velocity. Expect high exposure, fast-paced work, and ownership from day one.
What You’ll Do:
Act as a strategic gatekeeper for the CEO, managing communications and priorities
Manage complex calendar scheduling, travel, and logistics for the leadership team
Prepare for meetings: draft agendas, take notes, and ensure nothing slips through the cracks
Assist with internal and external communications, including external partner outreach
Coordinate special projects, office planning, events, and confidential initiatives
Identify and close operational gaps so the CEO and team can focus on what matters most
Proactively spot problems before they arise and create solutions
Who You Are / Must-Haves:
1–3 years of experience in executive support, operations, or a related field
Highly organized with outstanding attention to detail
Excellent written and verbal communication skills
Discretion and maturity handling sensitive information
Energized by challenges and a fast-paced environment
Solutions-first, proactive, and always learning
Prior Executive Assistant/Operations experience, preferably to another CEO
Perks & Benefits
Extremely competitive total compensation
Equinox membership
Full health, dental, and vision coverage
On-demand snacks, meals, and coffee to keep you fueled
Interview Process
Screening call w/ recruiting lead (20 min)
Intro call w/ CEO (15 min)
In-office interview (full day)
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