At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Burlington Hospital - 218 A Sunset Rd

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Marlton, NJ

Job Information:

This position is based in Willingboro.

Experience in care management/risk management in behavioral health preferred; acute care required.

The Risk Safety Manager role is a critical in order for Virtua to becoming a transformative, highly-reliable organization with an uncompromising focus on patient safety and outcomes. This position will be focused at the system and local level, and can also be assigned to lead system-wide quality initiatives that impact multiple hospitals, service lines and all areas. The Risk Safety Manager is responsible for effectively reporting, investigating, and analyzing patient safety incidents, medical errors and potential risks in the facility. The primary role is to foster a culture of continuous improvement and coordinate the systematic implementation of effective practices designed to reduce error and improve patient outcome and support the activities and projects approved by the Patient Safety Committee. The role provides consults with appropriate groups, including management and staff to educate on the system-based causes for error, and communicates evidence regarding patient safety strategies to others within the organization. The role includes planning and facilitating the organization's patient safety root cause analysis (RCA) program as well as tracking and trending of root causes. 

The Risk Safety Manager will be responsible for performing safety investigations, risk management documentation, escalation procedures and execution of processes for safety assessments. This position will report to the AVP of Patient Safety & Accreditation. The position will work collaboratively with key team members, Clinical Quality/Safety, Medical Affairs, and Regulatory Affairs departments in facilitating safety evaluations and decisions.

Position Responsibilities

• Participates in the investigation and analysis of adverse events, including Serious Safety Events, Precursor Safety Events and near misses. Tracks, monitors, and reports follow-up on RCA recommendations and compliance. Report these findings to appropriate committees.
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• Identify and submit peer review requests.
• Identify and submit requests for potential compensatory incidents (PCI).
• Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
• Supports training for topics such as just culture and high reliability principles and standardization on Cause Analysis methodology.
• Partners with clinical quality team to ensure patient safety goals are met and addressed.
• The Risk Safety Manager will work in conjunction with the Clinical Quality/Safety Department towards the development and implementation of system wide patient safety initiatives.
• Engage in collaboration between and within facilities in the effort to improve patient safety, clinical and quality outcomes.
• Review of all actual/potential cases to identify risks and work with key internal stakeholders to develop mitigation strategies to prevent recurrence.
• Support and encourage harm reporting throughout the organization through a non-punitive just event reporting system.
• Provide feedback that acknowledges both the value of event reporting and review of reported events.
• Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
• Mentors Safety Coaches across the organization.
• Participates in integration efforts of quality/patient safety/clinical excellence across the system.
• Participates in assigned committees including Patient Safety Committee, QAPI, and Environment of Care/ Emergency Preparedness.
• Champions the completion of Culture of Safety Survey.

Position Qualifications Required:

• Registered Nurse with a minimum of 5-7 years clinical experience in hospital or health system.

• Strong background in performance improvement

• Ability to lead groups, build consensus, and communicate effectively with all levels of personnel within and outside the organization
• Excellent writing, speaking, and research skills
• Analytical skills and the ability to demonstrate critical thinking
• Ability to balance and effectively prioritize numerous projects covering a variety of subject matter
• Strong leadership qualities (task completion, motivation, organization)
• Ability to inspire others to believe in the culture of patient safety. Effective change agent.

Required Education:

Bachelor’s degree from an accredited college or university required, Masters preferred.

Training/Certification Licensure:

RN licensure required.

Certification in healthcare quality or risk management preferred.

Annual Salary: $95,830 - $157,932
The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.