Strategic Accounts Director
Skills
- Deep knowledge of health plan design and employee benefits strategy
- Experience advising large and enterprise-level employer clients
- Strong commercial orientation with proven retention and upsell success
- Excellent communication and presentation skills
- Ability to problem solve in ambiguous and rapidly changing environments
- Strong interpersonal skills to articulate vision effectively
- Willingness to travel up to 25%
Responsibilities
- Own retention and upsell efforts for some of Garner's largest employer clients
- Collaborate with account managers to ensure excellent client experience
- Serve as a trusted strategic partner on plan design and cost trend management
- Resolve strategic client problems and demonstrate Garner’s value to health plans and members
- Establish and manage important broker and client relationships
- Monitor client health and execute strategic plans to mitigate account risks
- Work with product, data, and technology teams to deliver customized reports demonstrating ROI
- Drive improved net revenue retention and other KPIs for assigned book of business
Benefits
- Equity incentive plan
- Flexible PTO
- Medical, Dental, and Vision insurance options
- 401(k) retirement plan
- Access to Teladoc Health and other wellness benefits
Average salary estimate
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