Leaves Administration Supervisor

Summary:

The Leaves Administration Supervisor manages Workers Compensation, Leave of Absence and Time Off Plans as well as assists in the administration of benefits. This individual should effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties:

• Supervise day-to-day operations related to LOA, Workers’ Compensation, and time-off programs.

• Work with the third-party administrator to handle leaves of absence cases - e.g., FMLA, Non-FMLA, STD/LTD, Parental Leave, etc.

• Work with the third-party administrator to prevent and reduce risk-based exposure and related costs of the Worker's Compensation program.

• Provide direction and support to team members and act as an escalation point for complex or sensitive cases.

• Oversee LOA ticketing system containing leave related inquiries, assign and distribute work amongst LOA team, and monitor queue for timely completion and data tracking.

• Ensure accurate and timely responses to inquiries from employees, managers, and HR Business Partners related to LOA/WC and time-off policies.

• Train, mentor, and support HR staff on leave and WC processes, system navigation, and compliance standards.

• Conduct or oversee employee and manager consultations to educate them on leave eligibility, pay entitlements, return-to-work options, and the overall LOA process.

• Act as a second-level contact for time-off benefits such as PTO, bereavement, jury duty, and sick leave.

• Monitor vendor performance, ensure timely processing of claims and communications, and identify process improvements.

• Oversee coordination with vendors to ensure timely and compliant updates to Workers’ Compensation posters and state-mandated compliance notices.

• Work with HR Compliance team to monitor new or changing state/federal laws affecting Worker’s Compensation, LOA, City/State Paid Leave laws, FMLA, State-mandated Leaves and Disability and determine appropriate procedural changes to remain compliant.

• Oversee auditing and reconciliation of payroll reports related to LOA in Workday; ensure timely corrections (e.g., Unsupported Retro, Intermittent LOA, PSL reinstatements).

• Prepare and distribute reports to the Compensation and Finance teams, including LOA status for bonus eligibility and PTO liability balances.

• Manage and prepare regular reporting on Worker’s Compensation and LOA cases to identify and track trends. 

• Investigate discrepancies or payment concerns related to time-off plans and recommend corrective actions.

• Review and improve internal processes related to LOA and WC to enhance efficiency, accuracy, and employee experience.

• Supervise the preparation and payment of third-party LOA/WC invoices.

• Lead or contribute to special projects and cross-functional initiatives as assigned.

Required Education and/or Experience

Bachelor’s degree (B.S.) from a four-year college or university or equivalent experience and 3-5 years related experience and/or training; or equivalent combination of education and experience. Internal JD Finish Line experience strongly preferred.

Required Computer and/or Technical Skills 

Should have basic to intermediate knowledge and abilities with Google Office (GMail, Drive, Sheets, Slides, and Docs), or Microsoft Office equivalents, as well as have the ability to learn a basic understanding of functions and relationships of information in Workday and other HR systems. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit for more than 6 hours per shift

• Use hands to touch and feel

• Reach with hands and arms

• Talk and/or hear

• Walk or move from one location to another

• Periodically may need to climb, balance, stoop, kneel, or crouch

• Lift and/or move up to 10 pounds occasionally

• Punctuality and regular attendance consistent with the company’s policies are required for the position.

• Average work week 40 hours (full-time)

• The work environment for this position is a moderately noisy office setting.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

#LI-DNI

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees.  Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. ​The company reserves the right to modify this job description with or without notice. 

EEO Statement:

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws.  The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law.  The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at  (317) 613-6890 or email us at talentacquisition@finishline.com.  A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)