HR Coordinator

The Human Resources Coordinator is responsible for supporting HR operations across assigned facilities while balancing the needs of warehouse staff and corporate personnel, The Coordinator ensures the steps of the associate life cycle are well executed, provides consistent support across locations, and fosters associate engagement.

Duties and responsibilities

Employee Lifecycle & Records Management

• Administer associate life cycle changes including status changes, terminations, PTO, address changes, direct deposit set up, and tax information updates.
• Maintain accurate associate records and time punches across HR platforms (ADP, NovaTime, CloudX WMS, Text-Em-All).
• Manage temporary and seasonal employee records (file creation, I-9 filing and tracking).
• Maintain both hardcopy and digital associate files in compliance with company standards.
• Support onboarding activities, including new hire orientations, system set up, and welcoming temporary staff.
• Participate in offboarding, including exit interviews when required.

Payroll, Timekeeping, and Benefits

• Provide timely assistance with payroll, timekeeping, and benefits-related inquiries.
• Maintain payroll and FMLA trackers and follow up on required changes.
• Support the benefits open enrollment process, including tabling, answering employee questions, and providing translations.

Engagement & Recognition Programs

• Coordinate recognition programs such as Employee of the Month across all U.S. facilities and Canada (including requisition card distribution).
• Assist in goal lunches, employee events, and recognition/engagement activities.
• Collect and share employee feedback as part of HR engagement initiatives.

HR Support & Projects

• Provide administrative support for organizational transitions such as acquisitions.
• Update HR documents and maintain communication channels, including cafeteria TVs, company bulletin boards, and newsletters.
• Redirect HR inquiries or correspondence (mail, phone, electronic) to the appropriate recipient.
• Provide back-up support to the HR Manager during PTO or absences.
• Contribute to other functions as assigned, including purchasing and operations support.

• 1–2 years’ experience as an HR Coordinator or similar HR/administrative role.
• Some knowledge of human resources processes and best practices.
• Associate’s degree or HS diploma with some exposure to business/HR.
• Bilingual (English/Spanish) required.
• Proficiency with MS Office Suite.
• Experience with HR/HRIS databases (e.g., ADP, NovaTime,)
• Excellent communication and interpersonal skills; collaborative and approachable.
• Strong organizational and time management skills with the ability to manage competing priorities across sites and functions.
• High level of confidentiality and professionalism.
• Aligned with Bergen’s How We Work Together Principles including: Investing in People Development, Creating a Safe Environment, Treating others with Respect, Being able to work as part of a Team, Having Trust in others, Having Passion for our work and clients, having good Communication skills, and Having high Accountability for oneself and others.

We provide a competitive benefits package including:

• Medical, dental, vision, ancillary benefits

• Flexible spending and dependent care accounts

• 401(k) match

• PTO, Sick time, paid holidays

• Company-paid Employee Assistance Program (EAP)

Expected pay scale is $24.00 - $27.00 per hour