Manager, Sales Strategy & Operations, Commerce Platform
Skills
- Proven sales operations and strategy experience in high-growth tech environments
- Strong CRM ownership and experience ensuring data integrity (Salesforce or similar)
- Advanced analytics and reporting skills (SQL and BI tools)
- Experience designing and executing go-to-market metrics, forecasting, and quota planning
- Comfort with rapid iteration, ambiguity, and 0-to-1 scaling
- Familiarity with AI-driven sales/engagement tools and automation
- Excellent stakeholder management and cross-functional collaboration
Responsibilities
- Define annual sales vision and translate it into measurable quarterly goals and KPIs.
- Design and lead the 0-to-1 operational buildout for a new product including playbooks, processes, and tooling.
- Run regular business cadence (Weekly Business Reviews) and ensure CRM and reporting data integrity.
- Build and optimize an inbound engine to capture and convert merchant interest.
- Analyze the sales funnel end-to-end to identify root causes and implement improvements.
- Implement and optimize sales tooling, automation, and AI-driven workflows to increase productivity.
- Coordinate cross-functional work across Sales, Product, Analytics, and GTM teams to align on priorities and execution.
Education
- Bachelor’s degree in Business, Analytics, Economics, Engineering, or equivalent experience
- Advanced degree (MBA or MS) preferred but not required
Benefits
- Base salary (market-localized) plus equity grants
- 401(k) plan with employer matching
- Comprehensive medical, dental, and vision benefits
- 16 weeks paid parental leave and family-forming assistance
- Flexible paid time off and paid sick leave in compliance with local laws
- Commuter benefits match and wellness reimbursements
- Mental health program, disability and basic life insurance, and paid holidays
Average salary estimate
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