Senior Client Revenue Manager

It's with that in mind that Beyond is looking to add a Senior Client Revenue Manager to our growing team. Reporting to the Manager of Professional Services, you’ll manage client accounts that rely on our Guidance offering for outsourced revenue management. This role is a unique blend of data analysis, strategy, and client relationship management. You’ll be a trusted advisor and pricing expert, helping customers optimize revenue while ensuring a world-class experience.

Before reading further...

Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!

As a Senior Client Revenue Manager, you’ll be responsible for:

• Serving as a dedicated revenue manager for ~8 enterprise clients, using our platform and your expertise to guide pricing decisions and maximize revenue.
• Analyzing booking data and market trends to provide strategic, data-driven insights.
• Delivering ad-hoc reporting and performance analysis to help customers understand key opportunities and risks.
• Building strong, consultative relationships with clients, becoming a trusted extension of their team.
• Leading retention and renewal conversations, identifying upsell opportunities where appropriate.
• Collaborating cross-functionally with Revenue Management, Product, Sales, and Customer Experience teams.
• Communicating clearly and effectively to explain complex data in a way that drives action.
• Delivering proactive, white-glove service that helps our clients not just survive but thrive regardless of the market conditions.

So what kind of person are we looking for in this role? The person who will be successful in this role will be:

• Customer-centric: You have a passion for helping customers succeed. You take pride in seeing others win.
• Analytical and data-savvy: You love turning charts and numbers into actionable strategies.
• An effective communicator: You can explain the "why" behind your decisions with clarity and confidence. 
• Dependable: You build trust quickly and maintain long-term, value-based client relationships.
• Flexible” You excel in a fast-paced, evolving environment where no two days are the same.

Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate:

• 2+ years in a client-facing role (Customer Success, Account Management, Sales, etc.)
• 3+ years of revenue management experience, ideally in hospitality or a related industry.
• This role requires up to 5% travel for client meetings, conferences, and industry events.
• Proficiency with analytical tools and comfort working with data sets in Excel.
• Experience presenting to clients and supporting them through training, product updates, and strategic sessions.
• Willing to travel occasionally for in-person meetings with partners and internal teams.

So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:

• Have a video conversation with someone on our recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us.
• Interview with our Manager of Professional Services for a deeper conversation.
• Complete a role-specific assignment.
• Speak with members of our Customer Experience team.
• Conclude with a conversation with our CRO or VP of Customer Success.