Fast Facts

The Program Advisor at Ascend Learning connects fitness professionals with educational opportunities, assessing customer needs and recommending suitable certifications. This role emphasizes teamwork, customer service, and achieving monthly revenue targets.

Responsibilities: Handle inbound/outbound calls, assess customer needs, notate interactions in CRM, and collaborate with sales channels for customer service.

Skills: 2+ years of sales experience, CRM experience preferred, strong communication and listening skills, self-motivated, and team-oriented.

Qualifications: Bachelor’s degree preferred, prior sales experience strongly preferred.

Location: Hybrid role based out of Gilbert, Arizona.

Compensation: $115000 - $115000 / Annually

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 37 years, National Academy of Sports Medicine® (NASM®) has set the standard in fitness education with best-in-class evidence-based programs. We have educated over 1.4 million fitness professionals in over 100 countries, creating a global space for optimal well-being and fitness. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help all clients set and reach their own unique goals.

WHAT YOU'LL DO

The Program Advisor will connect with fitness professionals looking to further their knowledge and skills through certifications and specializations. You will assess customer needs and make appropriate products recommendations that will help achieve their goals. In this role, you will be part of a growing business that fosters a strong atmosphere of teamwork and collaboration through effective communication. You will work to Meet or exceed monthly revenue targets through outbound and inbound phone calls.

WHERE YOU’LL WORK

This position will work hybrid out of our Gilbert, Arizona office. 

HOW YOU’LL SPEND YOUR TIME

• Handle both inbound and outbound calls with potential customers.
• Contact potential customers through lead follow up process.
• Assess customer needs by following a proven sales process.
• Notating customer interactions in CRM
• Maintaining a knowledge base of current industry and product knowledge.
• Attending on-site sales and product trainings
• Collaborating with other sales channels to service our health club accounts and existing customer base.

WHAT YOU'LL NEED

• Bachelor’s Degree preferred
• 2+ years of sales experience strongly preferred.
• CRM experience preferred.
• Self-motivated and energetic with a drive to succeed.
• Strong ability to listen, collect information, and then communicate and assist customers with their needs verbally via phone and email.
• Ability to work well with others, positively impacting the sales results of our team and serving our customers with excellence.

BENEFITS

• Average on target earnings: $115,000.
• Highly competitive compensation, with the ability to earn additional monthly compensation via incremental bonus opportunities.
• On-site gym outfitted by Hyperice, TRX, Freemotion, and state-of-the-art fitness tools
• Access to best-in-class content and gold standard certifications and credentials
• Casual dress code
• Flexible and generous paid time off policy
• 401(k) employer matching program
• 10 paid holidays
• Competitive medical, dental, vision and life insurance
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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