Executive/Administrative Assistant - job 1 of 5

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We are seeking a dynamic and highly organized Executive Assistant to provide support to multiple Vice Presidents in the Production Management & Engineering organization, based in the Phoenix office. This role requires a proactive individual with exceptional executive support capabilities, meticulous attention to detail, and the ability to handle multiple priorities. The ideal candidate will be a resourceful and responsive problem-solver with excellent communication skills. This is a hybrid role.

How will you make an impact in this role?

Here’s just some of what you’ll do:

• Act as a liaison between the Vice Presidents and internal/external stakeholders, managing communications and ensuring timely responses
• Manage and maintain the schedules of the Vice Presidents including coordinating meetings and travel arrangements across multiple domestic time zones and international markets
• Organize and coordinate events, meetings, workshops and conferences, including arranging logistics and preparing materials
• Book complex travel itineraries including air, hotel, transfers, and visas
• Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend
• Create documents and presentations and maintain organization charts
• Maintain and update records, files and databases to ensure accuracy and accessibility
• Handle confidential information with discretion and ensure the security of sensitive documents
• Assist with special projects and initiatives as assigned

Qualifications

• 4+ years of related experience as an Executive Assistant or in a similar role supporting senior executives
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)
• Proficiency with virtual meeting platforms (i.e. Webex)
• Experience managing complex schedules across multiple time zones
• Exceptional work ethic with excellent accuracy, attention to detail and ability to balance multiple, competing priorities
• Ability to multitask, prioritize, and handle pressure in a dynamic (and hybrid) environment
• Excellent verbal and written communication skills
• Experience in a wide range of administrative related tasks, organizing large meetings and arranging travel (domestic and international)
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders
• Proficiency with creating reports, presentations, distribution lists and correspondence
• Ability to adapt to the work styles and preferences of multiple executives
• Knowledge of Concur, Ariba is preferred, but not required

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.