Business Operations Manager- Meetings and Events

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Business Operations Manager—Meetings and Events is responsible for overseeing and delivering various projects within the M&E program. This role requires a strategic mindset, strong organizational skills, and the ability to manage multiple stakeholders. The ideal candidate will focus on producing high-quality project deliverables while ensuring efficient resource allocation and team capacity management.

Primary Responsibilities

• Lead and manage multiple M&E projects from initiation to completion, ensuring timely delivery of project deliverables
• Builds relationships with key stakeholders to collect internal customer needs.
• Manage resource allocation across projects, optimizing team capacity and capabilities
• Develop and maintain project plans and schedules
• Assess impact of upcoming projects and initiatives on team capacity and capabilities
• Conduct regular project status meetings and provide updates to key stakeholders
• Identify and mitigate project risks and issues
• Communicates with M&E Client Leadership and assists with program management and initiative implementation. Ensures effective information flows up and down the team
• Manages special projects

Experience and Qualifications

• Bachelor's Degree
• Experience in project management required
• 3-5 years of corporate industry experience, Meetings & Events background strongly preferred
• Proven ability to interact with C-Level management
• Experience supporting a program with multiple stakeholders, evaluating existing systems and processes within own discipline in order to support the business
• Previous experience with international and virtual team members
• Strong organizational and analytical skills, excellent written and oral communication skills
• Strong analytical and problem-solving skills; ability to use data and metrics to back up assumptions and develop business cases
• Demonstrated ability to work cross-functionally with other business, product and tech teams
• Innovative, hands-on, results-oriented mentality, great use of process improvements and ability to meet tight deadlines

Additional Details

• Travel will be required up to 10%, including domestic and international
• Must comply with a return to office policy of 5 days a week
• Location: Seattle, Arlington, or Dallas

Skills

• Creative thinker
• Highly developed problem-solving skills
• Excellent written, verbal and interpersonal communication skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint), SharePoint and project management tools
• Understands travel and events technologies and ecosystems
• Strong influencing skills and presentation skills
• Maintains a sustainability mindset in all activity

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.