Executive Administrative Assistant - job 2 of 50

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Colleague Experience Group (CEG) – our internal Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

The CEG team is looking for an Executive Administrative Assistant (EA) to provide administrative support for up to three VPs. The EA is a critical member of the team who provides organizational support and ensures that the team's logistical needs are met and helps to promote a positive atmosphere and work culture. 

This role will be based at the Amex Tower in New York City

How will you make an impact in this role?

• Be a scheduler: maintaining calendars using a high level of integrity, managing across senior leaders of American Express.  Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.
• Be a communicator: serve as the initial liaison for internal and external senior leaders.
• Be a team member:  actively participating in team meetings, managing organization charts and also maintaining departmental distribution lists.
• Be an influencer: assisting peers with process-related questions and best practices.
• Be an inventory manager: managing departmental assets, supplies & services procurement and other administrative support tasks.

Minimum Qualifications:

• Experience: Track record as an administrative assistant.
• Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.
• Executive communication: Demonstrated ability to interact with leaders and stakeholders in a way that represents the team well and handle confidential and sensitive information with discretion and integrity.
• Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.
• Proactivity: Ability to take the initiative to anticipate the needs of the management team.
• Calm under pressure: Ability to stay in control of a complex workload and with a sense of urgency when needed.
• Office Skills: Highly proficient Outlook, Excel, Word and PowerPoint. 

Preferred Qualifications:

• Amex Solutions: Knowledge of Platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.