Field Marketing Manager, Executive Engagement & Strategic Programs

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

Summary

Ambience Healthcare is seeking a Field Marketing Manager to design and deliver high-touch programs for senior healthcare executives. This role blends select event management with tailored executive engagement — from intimate briefings and curated leadership roundtables to account-specific activations and private dinners. You’ll work closely with Sales and our leadership team to apply account-based marketing (ABM) strategies, build authentic relationships with customers, and ensure our most strategic accounts experience highly personalized interactions that accelerate decision-making, strengthen partnerships, and expand pilot scope.

Responsibilities

Executive Engagement Strategy

• Partner with Sales to identify priority accounts and map executive-level engagement opportunities across the buyer’s journey.

• Apply ABM insights and tools to tailor programs by account and persona, ensuring every interaction is intentional and relevant.

• Work closely with Ambience’s leadership team to strategize how executive participation can be used effectively to build organic relationships and deeper customer connections.

• Design and execute programs that bring CxO stakeholders together in impactful ways — executive briefings, private dinners, innovation roadshows, and curated leadership discussions.

• Support the development of future initiatives, such as advisory programs, that strengthen long-term alignment with healthcare leaders.

Content & Narrative Development

• Stay current on Ambience solutions, industry trends, and customer priorities to shape content for executive audiences.

• Translate product and clinical capabilities into tailored messaging for personas like CIOs, CFOs, CMIOs, and COOs.

• Develop account-specific content — briefing decks, microsites, curated messaging — informed by ABM insights and customer research.

• Help manage and nurture internal bench of discussion leaders & SMEs for customer engagement

Customer Experience & Surprise & Delight

• Deliver memorable, tailored experiences that surprise and delight healthcare executives while reinforcing Ambience’s brand leadership.

• Use ABM-driven personalization to design touches (custom content packages, curated gifts, or exclusive experiences) that deepen trust.

• Ensure every touchpoint — pre-event, on-site, and follow-up — feels intentional, personal, and high-value.

Sales Partnership & Sequencing

• Collaborate with Sales to sequence executive interactions strategically across events, briefings, and one-to-one moments.

• Equip internal executive sponsors with account intelligence, talking points, and tailored materials to maximize impact in customer meetings.

• Provide post-engagement reporting with ABM-backed insights to ensure learnings inform future account strategies.

Measurement & Continuous Improvement

• Track executive engagement using CRM and ABM tools, connecting activities to deal velocity, scope expansion, and pilot conversions.

• Capture feedback from Sales, leadership, and customers to refine programs and deepen personalization.

• Evolve executive engagement strategy by piloting new formats and ABM-driven experiences tailored to healthcare decision-makers.

What you’ll accomplish in the first 3–6 months

• Launch and facilitate high-value executive programs, including briefings, private dinners, and curated leadership discussions.

• Partner with Sales to embed ABM strategies into engagement programs for top accounts.

• Deliver personalized content and digital experiences (e.g., account-specific microsites) for priority accounts.

• Support groundwork for future initiatives such as an advisory program that engages CxO leaders as long-term strategic partners.

• Create surprise-and-delight experiences that leave a lasting impression on senior decision-makers and influencers.

What we look for

Must-Haves

• Experience managing B2B executive-focused programs and integrating engagement into events

• Strong ability to frame narratives and translate technical/clinical solutions into persona-specific messaging.

• Deep research skills to uncover account intelligence and tailor experiences for senior decision-makers.

• Proven collaboration with Sales to support account strategies and executive sequencing.

• Proficiency with ABM and CRM tools to target, track, and measure executive engagement.

• Strong communication and relationship-building skills suited to CxO audiences.

• Creative flair for designing intimate, memorable executive experiences.

Nice-to-Haves

• Background in marketing or selling into health systems or large healthcare enterprises.

• Knowledge of healthcare industry dynamics, decision-making processes, and emerging technologies.

Pay Transparency

The base compensation for this role is approximately $165,000 - $190,000 per year, excluding equity. We’re providing flexibility so you can strike a cash vs. equity balance that works best for you. Our philosophy is to offer meaningful equity so our team shares directly in the value we build.

Are you outside this range? We encourage you to apply — we consider individual needs and experiences.

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan