Application deadline: Feb 26, 2026
One Medical is revolutionizing healthcare delivery as part of Amazon's commitment to being Earth's most customer-centric company. For over fifteen years, we've provided innovative primary care solutions combining seamless in-office and 24/7 virtual care services, on-site labs, and comprehensive programs for preventive care, chronic care management, common illnesses, and mental health support.
We're seeking an exceptional Sr. Manager of Business Development to serve as the Head of Managed Care Contracting & Operations. This leader will be responsible for building and driving the national strategy for payer partnerships, contracting, credentialing, and value-based performance management. This role is central to accelerating One Medical’s growth through innovative value-based care models and scaled full-risk arrangements.
Key job responsibilities
- Develop, refine, and execute One Medical’s national payer contracting strategy, with emphasis on value-based and full-risk arrangements across Medicare, Medicare Advantage, commercial, and duals populations
- Lead national payer relationships, including network strategy, deal structuring, negotiation, and ongoing performance oversight with major national and regional health plans
- Oversee credentialing operations, ensuring timely onboarding, compliance, and alignment with operating and clinical workflows
- Drive payer performance management, including attribution optimization, contract performance analytics, revenue integrity, and issue escalation/resolution
- Partner closely with Clinical, Operations, Market Leadership, Data/Analytics, and Finance to operationalize contracts, ensure accountability, and drive outcomes in cost, quality, experience, and growth
- Serve as a strategic voice and advisor to the President and executive team on payer trends, risk models, regulatory shifts, and growth opportunities
- Build and develop a high-performing team capable of scaling contracting and payer operations nationally
- Represent One Medical and Amazon Health externally with payer executives, industry partners, government entities, and professional associations
- 10+ years of building and leading large teams and working in matrixed operating structures experience
- Knowledge of distribution networks and channel P&Ls
- Bachelor's degree or equivalent
- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
- Experience negotiating VP-level contracts with channel partners and agencies
- Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership
- Experience in health care vendor management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $193,700/year up to $262,000/year. The National base pay for this position ranges from $174,300/year in our lowest geographic market up to $288,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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