Mid-Market Account Manager

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

Agiloft is seeking a collaborative, motivated, and results-driven professional to join our dynamic team.  As a Mid-Market Account Manager, you will play a pivotable role in increased adoption, driving growth and strengthening relationships within our mid-market customer base.  In this role, you will act as a trusted advisor, helping clients maximize their use of Agiloft solutions to achieve their business objectives.  This is an exciting opportunity to shape client success while advancing your career in a fast-paced and high-growth environment.

This position is ideal for a highly motivated individual with a proven track record of managing and growing mid-market accounts while consistently delivering value to both the client and company.

You must thrive in a fast paced, high-growth environment, and be willing to wear multiple hats.

• Account Expansion & Revenue Growth
• Develop and execute strategic account expansion plans to increase revenue and market share within existing mid-market accounts
• Identify and act on upsell and cross-sell opportunities within the customer base to drive growth
• Manage renewals to ensure long-term client retention and revenue stability
• Confidently articulate the value of Agiloft solutions and leverage resources to win opportunities
• Client Relationship Management

• Develop and nurture long-term relationships with key stakeholders, including individual contributors to senior-level and C-level executives
• Act as a trusted advisor by understanding clients’ business challenges and aligning Agiloft’s capabilities with their goals
• Collaborate with sales leadership and internal teams to develop and deliver tailored solutions that meet client needs
• Conduct regular business reviews to assess customer satisfaction, address challenges, and ensure alignment with clients’ evolving needs
• Sales Strategy and Execution
• Leverage data and market insights to inform sales strategies, identify new opportunities, and anticipate client needs
• Manage the end-to-end sales cycle for account expansion, from opportunity identification to closure
• Develop and execute close plans to ensure timely and successful deal execution
• Maintain accurate records of account activities, opportunities and sales forecasts in Salesforce
• Provide regular updates to sales leadership on progress and account strategies
• Customer Insights & Collaboration
• Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our produce and service roadmap
• Perform other duties as assigned to support the success of the team and Account Management organization

• 5+ years of experience in SaaS sales, with a preference for experience in Contract Lifecycle Management (CLM) or related systems
• Proven ability to create and implement account strategies and manage complex Cloud software/SaaS sales cycles
• Expertise in value selling, upselling, and cross-selling techniques that drive revenue growth
• Strong negotiation skills within complex sales processes
• Excellent interpersonal, communication, and presentation skills
• Demonstrated ability to build and maintaining strong relationships with key stakeholders including senior and C-level executives
• Outstanding problem-solving skills, with the ability to address business requirements with technical solutions
• Highly organized and detail-oriented
• Proficiency in Microsoft Office, CRM, and web conferencing tools
• Willingness to travel (up to 40%)

• Experience with Salesforce
• Familiarity with mid-market software and contract management systems
• Background in conducting customer demonstrations and proof of concepts

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.