Client Partner
Valorem Reply, part of the Reply Network, is a leader in Microsoft-based IT solutions. We support and advise our Giant Tech customers in all aspects of Microsoft, and other industry-leading technologies. From designing and developing custom solutions and low-code solutions, to implementing and managing them seamlessly, Valorem Reply helps customers unlock the potential of their IT infrastructure to enable their sales and partner initiatives.
The Client Partner (CP) serves as the lead for business development and account management within Valorem Reply’s strategic accounts, specifically managing relationships and growth within a defined Account Stakeholder Group (ASG) tied to Microsoft and Giant Tech’s Customer Success team. They are responsible for developing comprehensive account plans, coordinating with internal leaders to launch engagements, and crafting tailored solutions that drive revenue, profitability, and customer satisfaction. The CP is accountable for meeting fee-based quotas, expanding stakeholder relationships across geographies, and actively closing business while representing Valorem Reply’s offerings with both technical and business expertise.
- Work with Executive Leadership to establish and execute a comprehensive account plan within the named Account Stakeholder Group (ASG).
- Establish relationships across ASG with both business and technical leaders to uncover new business opportunities.
- Manage and maintain a revenue forecast and pipeline for the ASG and actively and accurately maintain account, opportunity, and contact information within Valorem Reply’s CRM system
- Four-year degree or equivalent in a related discipline (e.g., information technology, computer science, business, engineering).
- 8 years of customer/account/project/program management experience in consulting/software or outsourced services environment.
- Proven understanding of modern cloud technologies and software development methodologies (Agile).
- Maintain a focus on results, quality, and customer satisfaction.
- Strong leadership qualities, consultative skills and understanding of team dynamics
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
The base compensation range for this full-time position is between $150,000 - $175,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected]. Visit our website at www.reply.com to learn more about our open roles.
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