Client Development Associate

Why Deephaven Mortgage?

Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.

We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting. 

Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.
Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visit www.deephavenmortgage.com or email us at info@deephavenmortgage.com. 

Job Overview

Deephaven Mortgage is seeking a dynamic and driven individual to join our team as a Client Development Associate to support our Correspondent sales channel and the Vice President of Client Development.  In this role, you will be responsible for fostering relationships with existing clients as well as new business opportunities, ensuring client satisfaction. 

What You’ll Do

• General support of sales team and point of contact for seller with Sale VP

• General support of seller both at the macro and micro/loan level

• Technology tools administrator Scenario Calculator, AUS, BS etc

• Assist with new partner approval & onboarding of sellers

• Assist with seller training

• Correspondent lead distribution:  Email Marketing, Inbound E-mail Leads, Inbound Phone Leads

• System administration:  Loading prospects from Account Executives, Reporting, and Manage Drip Campaigns

• Market research, prospective lead research, and lead acquisition exploration with industry vendors

• Work with Ops, U/W, Cap Markets on process improvements and maintain the team environment

• Work with Sale on Strategy session with internal partners and sellers

• Work with members of the Sales team and Product Development to develop customized sales and marketing materials, presentations, and partner training materials

• Correspondent pipeline management (Expired Locks, Expiring locks, etc)

• Coordinate industry events and calendaring in concert with DHM Marketing and Sales

• Partner with Marketing to organize all preparations for upcoming conferences

• Sales Project Management & partner with Marketing on various initiatives

• Support for CRM cleanup and maintenance

• Any and all other duties as requested by management

• Assist with various Correspondent Sales Support activities as directed by Head of Correspondent Sales

What We Need

• B2B Training experience is required and will be heavily relied upon as a key part of the role

• Marketing, operations or sales experience is required

• Bachelor’s Degree (marketing, information technology, computer science, business or related field preferred)

• Proficiency with the following software & programs: MS Suite, PowerPoint, and Salesforce,

• Ability to complete responsibilities effectively and efficiently with minimal direction

• Ability to prioritize tasks

• Excellent communication skills with proven ability to manage multiple projects

• Excellent technical, analytical, problem-solving and decision-making skills

• Experience in Mortgage Industry preferred

Compensation: The base pay for this position is between $55,000 to $70,000 annually, plus eligibility for a monthly commission incentive plan.

Our Perks

Time to Recharge – Unlimited Responsible Time Off (RTO)
Future Finance Focused – Generous employer-matched 401(k) plan
Community Connect– Philanthropy Committee that creates charitable initiatives
Health from Day One – Comprehensive health insurance starting on day one of employment
Family Matters – Competitive maternity and paternity leave
Culture & Celebrations – Culture Committee with team-building events and celebrations
Ideas Welcome – Encouraging thought leadership and innovation
Guidance & Growth – Mentorship opportunities for career development
Perk Up – Exclusive discounts on travel, tech, pets, legal, and more

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