Category & Channel Sr. Manager

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

The Category & Channel Sr. Manager for True Wireless Stereo (TWS) Headphones is responsible for driving sales growth and market share within national retailers and carriers. This role involves developing and executing category and channel strategies to enhance product visibility, optimize shelf space, and maximize revenue. The ideal candidate will have a deep understanding of consumer electronics, retail dynamics, and the ability to collaborate with cross-functional teams to achieve business objectives.

Role and Responsibilities

Category and Channel Strategy Development

• Develop and implement category strategies from beginning to end of product lifecycle to increase sales and market share of TWS headphones in national retailers and carriers
• Design and execute channel-specific strategies to optimize product distribution and penetration in retail and carrier channels

Collaborate with Account teams

• Build and maintain strong relationships with key retail and carrier partners to ensure alignment with business goals, including negotiation of agreements for promotional activities, merchandising space allocation, and pricing strategies

Performance Optimization

• Develop and lead the Quarterly Quality, Cost, and Delivery (QCD) plans for national retail accounts to ensure alignment with sales objectives and operational efficiency
• Monitor category and channel performance metrics (e.g., sales, inventory turnover, and market share) and provide actionable insights to improve results

Cross-Functional Collaboration

• Work closely with marketing, product development, and supply chain teams to ensure alignment on product offerings, pricing, and promotional activities

Budget Management

• Owns the Retail P&L for multiple accounts; develops plans that drive revenue and margin improvement
• Oversee category and channel investment budgets effectively to maximize ROI on marketing and promotional investments

Skills and Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field and 8+ years of experience in retail management, category management, or consumer electronics
• Proven track record of driving sales growth and market share in national retail and carrier channels
• Exceptional negotiation and relationship-building skills, with a proven track record of collaborating effectively with internal accounts and key external retail partners
• Experience in the consumer electronics and/or mobile sector, particularly with audio products

Preferred Qualifications

• MBA preferred and 6+ years of relevant experience
• Strong communication and presentation abilities, capable of influencing stakeholders at all organizational levels
• Analytical mindset with proficiency in data analysis tools, with ability to visualize results and recommendations (e.g., Excel, PowerPoint, Tableau)
• Familiarity with retail analytics platforms (e.g., Circana, GAP Intelligence, etc.) is advantageous

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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