AVP Relationship Manager (Hybrid)

Overview

Work Arrangement: 

***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.***

For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners’ businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients’ product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape.

The AVP Relationship Manager for the Fintech Solutions division is a key member of the Client Services team which is responsible for the day-to-day risk, and client relationship management activities within the Fintech Solutions division. The AVP Relationship Manager position acts as a central point of contact between The Bancorp and its clients for day-to-day activities as well as the internal departments within the bank. As the primary point of contact they are an integral part of a team-based approach to providing day to day client support. The position is also responsible for monitoring key performance and risk indicators for programs under their management and works collaboratively with clients to enable growth opportunities.

Responsibilities

Essential Functions

Qualifications

Education/Experience Requirements

• Undergraduate degree in a financial services or related field or an equivalent combination of training and experience.
• 3 years of corporate relationship management, product development, vendor and/or project management experience.

Preferred Qualifications

• Prior banking or financial services experience.
• Experienced in creating and delivering presentations, including managing, and presenting in large corporate meetings.
• Excellent verbal, written, and interpersonal communication skills. Ability to explain complex information in simple terms.
• Team player, able to work effectively in a team fostered, multi-tasking environment.
• Proactive and highly self-motivated with strong decision-making skills and the ability to take the lead.
• Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.
• Detail oriented with strong project and time management skills.
• Ability to research and seek out information.

Background & EEO Statement

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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