Vice President of Human Resources - North American Retail

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win

Job Summary:

We’re in search of a strategic, dynamic, commercially minded HR executive that enjoys pursuing ambitious goals and winning with a team to join us as the Vice President of HR for North American Retail. This role supports the revenue growth and commercial success of a diverse portfolio of business units by developing and implementing HR strategies, policies, and processes specifically tailored to sales, marketing, placement, service, and operations functions.

Responsibilities:

• Build relationships with business leaders and understand the business strategy to identify opportunities to increase alignment with HR strategy and actions.
• Define and drive execution of pragmatic solutions that support the successful integration of organizational changes, including strategic, structural, technological, and people-oriented changes.
• Diagnose gaps between current and desired organization performance and help business leaders identify, prioritize and build organizational capabilities, behaviors, structures and processes.
• Analyze data and surface trends to model and forecast future workforce requirements to support senior leaders in scenario and succession planning.
• Review key business performance targets and their related talent implications with business leaders.
• Play a pivotal role in managing change and uncertainty among employees, providing guidance and support throughout transitions. This involves clear communication, leadership alignment, and employee involvement to facilitate the change journey.
• Ensure the HR team has the right skills and experience to drive sales and growth efficiently. Build and develop a high-performing team of HR leaders and business partners, driving accountability and results - set clear expectations, provide feedback, conduct performance reviews, and address challenges, as well as foster a positive and productive work environment.
• Act as the advocate for leading the talent management plans for the business with a focus on enhancing the quality of leaders and managers, building skills and capabilities of the workforce, and ensuring succession bench strength.
• Align performance management, compensation, incentive and reward strategies to reinforce Acrisure’s client-centric, high-performance, collaborative culture.
• Oversee and take a proactive approach to Employee Relations, and make recommendations by providing guidance, interpreting policy and issue resolution. Handle and/or participate in complex employee relations issues.
• Review and benchmark the internal and external environment to identify new opportunities for HR and to improve HR policies and initiatives.
• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
• Act as a liaison between field HR, HR operations and COEs to ensure HR services are aligned with internal client needs. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree in business administration, HR management or related field
• Graduate degree preferred
• 15+ years of progressive HR leadership experience, with 5+ years in an HR role supporting one or more executives (at the top 3 levels of an organization with an employee population of ≥5,000)
• Deep experience supporting senior level clients on long-term, strategic talent initiatives within dynamic organizational contexts.
• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy as well as deep knowledge of HR policies, processes (e.g., workforce planning and talent management) and talent management practices
• Ability to identify new ways for HR to support the business strategy and develop clear, actionable steps in support of the overall business strategy
• Ability to synthesize large quantities of quantitative and qualitative data, recognize trends, tie back to business priorities and develop recommendations based on data analysis
• Strong partnership skills and the ability to influence aligned business unit or functional leader
• Effective team player and networker • Strong interpersonal, communication and customer service skills

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks:

• Competitive compensation
• Generous vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities
• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.  

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. 

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com. 

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

​Welcome, your new opportunity awaits you.

#LI-OH1

#LI-Onsite

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.