Senior Director, Global Sales Engineering

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As the Senior Director of Global Solutions Engineering, you will be a critical member of the sales leadership team, reporting directly to the VP of Global Sales. This isn't just a support function; you will be the strategic partner to the sales organization, responsible for architecting a world-class technical sales function that directly accelerates revenue, increases deal velocity, and improves win rates. You will lead a global organization of managers and individual contributors, shaping the strategy, methodology, and culture that makes the Solutions Engineering team a competitive differentiator and a core driver of our sales success.

What to Expect:

• Drive Sales Strategy & Execution: Working directly for the SVP of Sales and alongside other GTM leaders to design and execute the global GTM strategy. You will own the technical sales motion, ensuring it is perfectly aligned with our revenue goals.

• Architect a World-Class SE Organization: Build, lead, and mentor a global team of Solutions Engineering managers and their teams. You will be responsible for scaling the organization across multiple segments and regions, ensuring we have the right people and processes to win complex, high-value deals.

• Instrument a Winning Methodology: Take full ownership of how our sales methodology (MEDDPPICC) is implemented within the technical sales process. You will be responsible for creating the frameworks and processes that enable your team to effectively uncover pain, articulate value, and secure the technical win.

• Act as an Executive Sponsor: Engage directly with C-level executives at our most strategic customers and partners, acting as the executive sponsor to build trust and unblock critical deals.

• Build the Engine for Scale: Develop and manage the operational engine for the SE organization, including capacity planning, performance analytics, budget management, and defining the rules of engagement to maximize sales productivity.

• Serve as the Voice of the Field: Act as the primary liaison between the sales organization and the Product/Engineering leadership. You will synthesize real-world customer feedback to directly influence product strategy and ensure our roadmap aligns with market demands.

• Collaborate with our Product, Marketing, and CX teams to manage cross-functional projects, feature releases, and more to allow our front line managers to more effectively focus on coaching their respective teams.

• Work with our Partnerships team to support our Channel Partner Program.

What we're looking for:

• Experience: 10+ years in the SaaS industry, with at least 5-7 years in a leadership capacity within Solutions Engineering or technical sales. Proven experience managing other managers in a worldwide capacity ("leader of leaders") is required. A proven builder of pre-sales teams, technical sales motions, and strategy.

• Sales Acumen: A deep, demonstrated understanding of enterprise sales cycles and a history of being a true partner to sales leadership. You think in terms of pipeline, deal velocity, and ARR.

• Methodology Mastery: A proven track record of instrumenting and scaling a sales methodology like MEDDPICC across a technical organization to produce measurable results.

• Domain Expertise: A strong background in cybersecurity, identity, or related enterprise security software is highly desirable. You must be able to command the respect of C-level technical and business audiences.

• Executive Presence: World-class communication and interpersonal skills, with the ability to influence and align stakeholders across the C-suite, GTM, and Product organizations.

• Operational Excellence: Strong business and financial acumen, with experience managing departmental budgets, creating data-driven strategies, and linking technical initiatives to financial outcomes.

USA-based roles only: The annual base salary for this role is between $247,000 USD and $334,000 USD and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $213,000 CAD and $288,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to work

We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.

For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing

👶 Maternity and parental leave top-up programs

🩺 Competitive health benefits

🏝 Generous PTO policy

Growth and future

📈 RSU program for most employees

💸 Retirement matching program

🔑 Free 1Password account

Community

🤝 Paid volunteer days

🏆 Peer-to-peer recognition through Bonusly

🌎 Remote-first work environment

*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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