E-Commerce National Account Manager

Overview

IDEAL Industries, Inc. has built a reputation for over a century by crafting iconic tools and practical technology required in aerospace, data communications, electrical, wire processing and construction. The global family of IDEAL brands includes IDEAL Electrical, Anderson Power, and Enatel.

A vibrant and dynamic company, IDEAL is best known for our wire connectors, the gold standard for making electrical connections around the world. Nearly every commercial jet is assembled using IDEAL wire strippers and, as part of the critical equipment on NASA missions, our tools even help NASA astronauts fly to the moon. Most important, our products benefit skilled tradespeople, who reach for IDEAL tools every day.

IDEAL is propelled by the concept of Building an IDEAL World. Our family-run business is committed to building ideal relationships with customers, employees, and communities by crafting some of our industry’s most innovative and trusted tools.

The E-Commerce National Account Manager will drive digital sales growth, profitability, and market share across all Ideal Electrical product categories sold through the e-commerce retail channel. This strategic leader will serve as a key liaison between internal and external stakeholders to drive business growth.

Responsibilities

Essential Job Functions:

· Provide strategic leadership and direction for assigned eCommerce retail accounts, ensuring alignment with broader business goals and digital growth initiatives.

· Drive execution of retention strategies, category expansion, and account conversion plans while spearheading innovative initiatives to unlock new revenue streams.

· Cultivate and strengthen relationships with key retail partners and internal stakeholders to foster collaboration, trust, and long-term success.

· Partner cross-functionally with marketing, product development, and operations teams to develop and execute integrated sales strategies, product roadmaps, and promotional campaigns.

· Continuously assess and refine market coverage strategies to adapt to shifting consumer behaviors, competitive pressures, and emerging digital trends.

· Deliver actionable insights and strategic updates to senior leadership on market dynamics, customer performance, and competitive intelligence.

· Optimize product listings with compelling copy, images, and SEO best practices.

· Manage digital shelf presence across all platforms.

· Monitor KPIs such as conversion rates, traffic, average order value, and customer acquisition cost to make informed decisions and provide guidance across conversion strategies.

· Leverage retargeting and personalization strategies to boost engagement with partners.

· Lead, mentor, and develop a high-performing small eCommerce account management team, providing clear direction, daily operational oversight, and performance coaching to maximize efficiency and impact.

· Other duties as assigned.

· Actively engage in responsibilities and initiatives to ensure a safe work environment.

· Communicating inventory and volume forecasting needs with Demand Planning & Operations

· Comply with and contribute to the continuous improvement of company policies, processes and procedures.

· Contributes to a collaborative, team-oriented workplace, which may include other duties as assigned.

Qualifications

Qualifications:

· Bachelor’s degree in marketing, sales, business, or a related field.

· Minimum of 5+ years of sales or account management, primarily through eCommerce.

· Experience working with direct eCommerce accounts such as Amazon, The Home Depot, Lowes.

· Must possess strong computer skills with an ability to learn new systems and tools quickly

· Proficiency in data analysis and reporting tools, such as Excel and BI

· Proficiency in utilizing PIM systems and related technologies, such as master data management (MDM), data integration, and data transformation

· Strong verbal, written and presentation skills.

· Proven analytical and interpersonal skills, with a history of driving successful outcomes.

· Demonstrated success in delivering results in dynamic and competitive markets.

· Willingness to travel 20% or more.

The expected annual salary for this position is between $108,120.00 and $145,696.00. This range represents a good faith estimate for the position and actual compensation will be based on numerous factors including knowledge, location, skills, training and experience.

IDEAL employees enjoy a wide range of valuable benefits including:

• Medical, Dental & Vision Insurance
• Education Reimbursement
• Wellness Programs
• 401k with Company Match
• Cash Balance Pension Plan

IDEAL values rest, personal time and community involvement facilitating these through several paid time off programs including:

• Vacation
• Personal Days
• Volunteer Time
• Holidays
• Parental Leave

IDEAL INDUSTRIES, INC. is proud to be one of Newsweek’s Global Top 100 Most Loved Workplaces and an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. We know when you honor relationships, success for all will follow.  To learn more about us, visit www.idealindustries.com

Please review IDEAL Industries’ Privacy Notices here: https://idealindustries.com/content/dam/corporate/legal/IDEAL-Applicant-and-Candidate-Privacy+CA-Notice-2023.pdf.  By continuing, you acknowledge reviewing and understanding these notices.