Service Sales Administrator

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Dublin, CA.

What’s the role?

The Service Sales Administrator provides administrative support to the Service Sales/Marketing manager and department, generates department service order reports and graphs, coordinating and tracking customer survey results; maintains department records (i.e.training), and requires thorough knowledge of department operations, practices, and procedures. Handles details of a confidential and critical nature.

Sound Interesting?

Here’s what you’ll do:

• Support Service Sales/Marketing Management with general administrative tasks as needed to support the department, including generating reports, compile customer surveys data, generating marketing promotional data; streamline and automatic data collection for service reports and marketing programs.
• Administer and report on service contract sales contest
• Manage the Omega Customer Survey process
• Generate reports and graphs pertaining to department; answering phone lines and taking messages, as
• needed; generating and distributing memos and faxes to department personnel; ordering office supplies
• for the department. Distribute reports, faxes and various department documents. Assist in coordinating
• special projects.
• Assist with the completion and distribution of forecasts, sales analyses, customer satisfaction survey
• results and other department projects.
• Maintain department training records, database, and files.
• Perform other tasks within department as required
• Note: Essential functions may not be limited to the tasks and responsibilities listed within this section.
• Ordering of essential functions does not necessarily reflect the importance of items.

Do you qualify?

• 3+ years’ experience in sales/marketing department, AA degree, preferred
• Advanced skills in Microsoft Office (Word, PowerPoint and Excel). LotusNotes experience is a plus.
• Extensive telephone contact required
• Excellent verbal and written communication skills; ability to speak, read and write English fluently.
• Solid organizational skills and ability to follow through; attention to detail.
• Ability to work in a team environment; demonstrated ability to establish rapport with customers.
• colleagues and management.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

The hourly pay range for this position is $29.00 - $36.00.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
  
This position is eligible for a Performance Bonus. 

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).