Discovery Sales Manager, The Smokies

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary:

The primary purpose of this position is to sell or assist the manager/sales agents in the sales process of selling guests a trial program (Discovery); this allows the client to experience the Club Wyndham Vacation Ownership on a trial basis.

Responsibilities and Duties:

• Greet guests in Discovery area after sales presentations and explain that they will conduct a survey of guests experience.
• Conduct survey regarding guests experience and present Discovery program in a professional manner, with the goal of selling guest the Discovery program.
• Answer all of the guests questions accurately in accordance with company sales quotas for a Discovery Associate.
• When guest purchases, prepare worksheet including all required information and deliver worksheet to Contracts office for
• processing.
• Answer all post sale client inquiries to ensure customer satisfaction.
• Follow all company and department policies and procedures.
• Any other assigned duties as requested by supervisor.
• Meeting the established sales quotas for Discovery Associates.
• Other duties may be assigned.

Requirements

• 1 to 3 years of sales leadership is required. Club Wyndham Sales experience preferred.
• Ability to effectively partner with other departments
• Maintain performance standards and ongoing coaching
• Ensure team success by helping close deals
• High School Diploma or equivalent is required
• Technology Fluent
• Embracing and implementing change
• Must have full availability to work weekends and holidays, daytime & nighttime.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.