Client Experience, Proposal Development Coordinator

Requirements

Education

• Bachelor's Degree in a Scientific Field, Marketing, Business Administration, Communications or related field, preferred 
• 0-2+ years in contract research, pharmaceutical R&D, project management, or closely related fields.
• Experience in managing multiple projects with diverse and remote stakeholders, preferable.
• Equivalent combination of related education and required work experience will be considered.
• Excellent communication and decision-making skills

Responsibilities

Proposal Coordination:

• Manage opportunities to ensure that inquiries for studies are being processed and that responses are returned in a timely manner 
• Participate in discussions about the timing and scope of the project.
• Confirm scheduling & technical capability with Operational leaders
• Maintain and track client quotes and change order requests in proposal coordinator’s queue.
• Work with the sales team and senior CX team members to review the proposal with the client and make adjustments to the scope as needed. 
• Facilitate revisions to the quotes, update the proposal package when requested.
• Work with CX contract for maintenance and updates of client confidential agreements
• May participate in continuous improvement initiatives and presentations
• May attend and support scientific discussions with the customer, Study Director, scientific and regulatory experts to ascertain experimental design

• Maintain up to date, accurate and shared customer specific information to ensure that that the correct account contract wording, terms and conditions are used including agreed upon benchmark prices, milestones and study designs where appropriate

• Support and participate in other company initiatives as directed by senior management.
• Support and/or participate in continuous improvement initiatives

• Perform other duties as assigned

Skills & Abilities:

• Experience with Microsoft tools, Adobe and Salesforce preferred
• Good communication and writing skills
• Maintain confidential information.
• Interact with all supporting business units.
• Ability to work independently as well as in a group setting
• Ability to problem solve and troubleshoot when necessary
• Support and participate in other company initiatives as directed by senior management.
• Perform other duties as assigned

*This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience.  The salary range will adjust along with the level of the role to match the person’s relevant experience and/or education level.

Inotiv is a growing contemporary drug discovery and development company where we “Play to Win” in an industry rich with opportunity.  Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world.  There’s an opportunity for everyone at all phases of a career, each individual’s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people’s lives, we have the career opportunities to make it happen.  Join us in embracing research and science to impact the health and well-being of people all over the world.

Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!

Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.