Manager I/Operations Team

The Operations Team Manager I role will lead and provide guidance and direction to our Money Market/Mutual Funds & Asset Review team. This role will also work closely with senior leaders in the business to ensure consistent and superior customer service. In this position you will:

You will be responsible for supervising daily operations activities and ensuring our staff is properly developed to carry out their daily responsibilities and effectively service business partners. You will interact with associates through formal and informal means to ensure we are creating a productive, engaged workforce. You will also provide a high level of expertise to business partners and help them provide TUCE to UMB customers. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs.  Our team is motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career.

The Money Market/Mutual Funds & Asset Review team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting.  It is a team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Operations and beyond.

How you’ll spend your time:

• You will use problem solving skills to determine what action needs to be taken to resolve issues for our clients and team situations.
• You will need strong communication skills to interact with associates to ensure productivity and engagement is present throughout the team.
• You will have to have proactive thinking to develop controls which reduce risk to the organization.
• You will use your leadership skills to coach and develop team members

We’re excited to talk with you if:

• You have 5 years' of experience in Bank operations
• You have 3 years' of experience with banking and/or banking operations
• You have earned an Associates degree

Bonus Points if you:

• You have Money Market/Mutual Fund processing or securities services experience

Compensation Range:

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

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