Job Description:

Executive Business Unit Coordinator (Executive Assistant)

Position Summary

The EBUC serves as the “right-hand” partner to the Business Unit President and Executive Leadership Team, providing high-level administrative and operational support. This role requires exceptional judgment, flexibility, and discretion while handling a variety of complex, time-sensitive, and confidential matters. Acting as a key liaison between the President, staff, and employees, the Business Unit Coordinator ensures efficient operations, clear communication, and strong alignment across the organization across both U.S. and U.K. regions. The ideal candidate thrives in a fast-paced environment, demonstrates impeccable organization and professionalism, and possesses the initiative to manage priorities independently while supporting the broader goals of the Business Unit and championing our ‘One Floorcare’ mindset as a cultural ambassador.

Primary Responsibilities

• Serve as a trusted partner and liaison to the Business Unit President and Executive staff, ensuring effective communication and operational flow across teams in both regions.
• Manage and coordinate executive-level meetings, conferences, customer events (e.g., Amazon, The Home Depot, Walmart), and special projects, including preparation, logistics, and follow-up documentation with sensitivity to time zones and cultural nuances.
• Prepare, proof, and assemble reports, presentations, and executive communications; evaluate and improve processes to enhance quality and efficiency.
• Screen calls, visitors, and requests; manage the President’s schedule, appointments, and travel arrangements while prioritizing competing demands across multiple time zones.
• Compose original correspondence, memos, reports, and other professional documentation on behalf of the executive team.
• Develop and maintain organizational systems that support the accomplishment of business objectives and improve workflow.
• Conduct research, analyze information, and resolve general business inquiries and conflicts with minimal supervision.
• Act as an ambassador for company culture and employee engagement initiatives within the Business Unit and foster collaboration between U.S. and U.K. leadership teams.
• Demonstrate adaptability by managing multiple priorities, meeting deadlines, and adjusting to shifting needs in a dynamic environment.
• Perform other duties and special assignments as required to support the Business Unit’s success.

Requirements

Education & Experience

• Bachelor’s degree in a related field or equivalent professional experience required.
• Minimum 5 years of progressively responsible administrative or office management experience in a fast-paced business environment.
• Prior experience within Team TTI or a related field environment preferred.
• Managerial or leadership experience is strongly preferred.

Skills & Competencies

• Proven ability to work independently and exercise sound judgment with minimal supervision.
• Strong organizational, time management, and problem-solving skills with a proactive, self-starter mindset.
• Exceptional written and verbal communication abilities, with strong interpersonal and customer service orientation and ability to communicate effectively across cultures.
• Highly detail-oriented with a commitment to accuracy and quality.
• Demonstrated assertiveness, adaptability, and drive for results in a diverse, fast-moving environment.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant technologies.
• Ability to manage multiple priorities, meet deadlines, and remain composed under pressure.
• High degree of professionalism, discretion, and confidentiality.
• Willingness and ability to work flexible, nontraditional hours to accommodate executive-level schedules and coordinate across time zones.