GCM Client Administrator II - Loan Agency
Overview:
As part of the Loan Market Solutions Division, the Loan Agency team provides third party Administrative and Collateral Agent services for sophisticated institutional clients in the syndicated and private credit loan space. Our team is responsible for managing daily loan servicing including transaction onboarding, processing assignments/trades, debt service payments, fundings, loan reprices, etc. Join our dynamic experienced team focused on high touch client service and continuous process improvement. Candidates who are interested in a fast-paced environment with career advancement opportunities should apply.
Other acceptable locations are: Dallas, TX, Chicago, IL, and Minneapolis, MN
Primary Responsibilities:
Daily loan administration including but not limited to transaction onboarding, debt service payments, loan fundings, loan reprices, amendments, terminations, etc.
Resolve discrepancies and review trade documents for execution. Process executed trades in the loan system.
Partner with relationship managers and other internal parties to oversee portfolio, resolve issues, and foster client relationships.
Liaise with clients and other external parties providing excellent customer service, resolving issues, and responding to client requests/questions in a timely manner.
Assist with additional special projects and initiatives as requested.
Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Completing other related duties as assigned.
Education and Experience Required:
Combined minimum of 4 years’ higher education and/or work experience, including a minimum of 3 year relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Strong verbal and written communication skills
Education and Experience Preferred:
Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact
Experience with Loan Agency or LoanIQ
CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
Strong skills in pertinent software applications, with ability to learn new applications
Experience working in a team environment
Strong interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Strong analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintaining integrity and professionalism
Location:
Wilmington, Delaware, United States of AmericaAverage salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Senior Relationship Manager role at M&T Bank responsible for managing and growing complex middle-market commercial lending and deposit relationships in the Falls Church area.
Lead the development and deployment of behavioral credit, liquidity and balance-sheet models for M&T Bank’s Treasury team, combining advanced econometrics, data engineering and stakeholder communication.
ClimateWorks seeks a detail-oriented Senior Associate to advance operations, hybrid work practices, and annual planning with an equity lens across its global programs and services.
Brightspeed seeks a detail-oriented Dispatch Specialist I to monitor technician workloads, schedule and manage service appointments, and help deliver an exceptional customer experience across its fiber network.
Jerry.ai is hiring a data-driven Business Operations Associate to support high-impact growth initiatives using analytics, experimentation, and ML-informed insights at a fast-scaling pre-IPO startup.
Camber Health seeks an Insurance Operations Lead to architect and scale insurance billing and operational systems that improve financial outcomes and enable high-quality care.
Boeing Commercial Airplanes is hiring a Facilities Analyst (Level 3) in Everett to manage equipment maintenance activities, scheduling, and data analysis to improve system reliability and performance.
The Toro Company seeks a motivated 2026 EHS Intern to support safety programs, audits, training, and regulatory reporting at its Bloomington campus.
Lead and scale Relay’s RevOps function—building GTM processes, tech stack, data quality, and a high-performing team to drive revenue and operational efficiency across Sales, Marketing, and Customer Success.
Eurofins seeks an experienced Operations Manager to lead Biochemistry Release and Stability operations at its Columbia, MO laboratory, ensuring timely, compliant, and high-quality client delivery.
NBCUniversal seeks a Planning & Scheduling Coordinator to manage crew and studio scheduling, onboarding, and reporting for 24/7 television production operations at Rockefeller Center.
Abby Care is hiring a Denver-based Case Management Coordinator to lead Colorado CMA relationships and manage waiver prior authorizations, reauthorizations, and appeals to ensure continuous LTHH care.
Provide operational leadership for the Kohl's account by managing forecasting, inventory and orders while delivering actionable analysis to maximize sales and fill rates.
M&T Bank seeks an Operations Associate III in Buffalo to process ACH files, manage disputes and reclamations, and maintain regulatory and control standards.
Senior Case Manager at UMMC Midtown Campus responsible for care coordination, discharge planning, utilization management and multidisciplinary leadership to improve patient outcomes and reduce avoidable days.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
