Banking Services Operations Associate III- ACH
Overview:
Processes and balances incoming and outgoing Automated Clearinghouse (ACH) files. Processes ACH disputes and government reclamations in a timely and accurate manner.
Primary Responsibilities:
- Process ACH windows for customers including origination file preparation, manual kick to system for processing, balance, and evaluation of suspends and unmatched files in a timely and accurate manner.
- Process guidance and gather applicable approvals within 5 day guidance overlines for unresolved online transactions, deletions, reversals, and corporate reclaims in a timely and accurate manner.
- Verify Electronic Data Interchange (EDI) for changes, additions, or deletions in Paperless Entry Processing (PEP).
- Process and respond to government reclamations within required timeframe.
- Complete Automatic Transfer Generator (ATG) verification and set-up.
- Research and process late returns and Power of Attorney (POA) documents.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope of Responsibilities:
Develop and demonstrate working knowledge of ACH request processing across one business line, including retail or commercial.
Supervisory/Managerial Responsibilities:
No supervisory responsibilities.
Education and Experience Required:
- Associate’s degree, or in lieu of a degree, a minimum of 2 years’ general work experience
- Proven verbal and written communication skills
Education and Experience Preferred:
- Familiarity with the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software.
Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Buffalo, New York, United States of AmericaAverage salary estimate
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