Operations Manager

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Eurofins is looking for a Manger, Operations in Biochemistry Release and Stability to join our team located in Columbia, Missouri. The Manager has an overall responsibility for coordinating assigned group to deliver client services in an ethical manner, according to recognized standards.  Exercises independent judgment with accountability for operation issues of assigned area.  Responsible for resource utilization including facilities, equipment, and staff.  Facilitates change and promotes teamwork.  Responsible for delegating and coordinating services.  Teaches, coaches, serves as role model and provides for adherence to established standards, protocols, standard operating procedures, GLP/CGMP and all regulatory requirements.

Responsibilities include:

• Provides staff management functions in the areas of hiring, titling, discipline, and retention.  Monitors and takes appropriate action on employee performance (rewards or corrective action).  Works with employees to ensure greatest success and performance.

• Manages and obtains resources (facilities, equipment, staff) necessary to complete projects and studies according to Eurofins and client needs.  Works with other leaders and directors to ensure timely execution and completion of projects and studies.

• Manages and guides multiple projects and studies through workflow, taking into consideration varying deadlines.  Ensures and takes ownership of all quality issues and goals.

• Provides or arranges for appropriate training for staff including, but not limited to, orientation of new or transferring staff, staff being reassigned to new areas of responsibility, etc.  Ensures training is sufficient to provide for high quality, efficient, and timely completion of projects and studies.

• Develops, implements, evaluates, and modifies services to meet client and staff development needs.  Seeks out solutions and resources to meet identified needs.  Exercises independent judgment to implement plans for operations, in area of responsibility.  Develops or optimizes processes and procedures to lead to more efficient workflow and higher quality data in the laboratory.

• Directs and administers assigned functions to ensure high quality, cost effective services, which meet or surpass all regulatory standards.  Maintains and guides the implementation of organizational policies and procedures in compliance with state, federal, and other regulatory guidelines.

• Responsible for the investigation of employee and client concerns.  Identifies root cause and develops corrective action plan. Prepares necessary and/or required reports according to standard operating procedures and guidelines.

• Serves as leader and mentor to assigned staff.  Communicates readily and clearly, maintains an open-door policy and works to enhance employee morale.

• Performs the essential job functions of primary position.

• Communicates clearly and effectively with clients and other Eurofins staff and leadership.

• Evaluates actual project time and material estimates to ensure projects are completed according to client and Eurofins guidelines, including financial, and, when necessary, takes appropriate corrective action.

• Provides assistance to business development marketing, and sales teams relating to area of responsibility.

• Works collaboratively with program management, business development, director and senior management to respond to requests for proposals.

• Represents group and Eurofins at selected conferences, meetings and workshops.

• May lead complex analyses in the laboratory.

• Ensures laboratory area meets regulatory, resource, and safety requirements.

• Performs other related duties as required and directed.

The ideal candidate would possess:

• Prior experience supervising routine release and stability testing is preferred.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives. 
• A demonstrated commitment to high professional ethical standards and a diverse workplace. 
• Excels at operating in a fast pace, community environment. 
• Excellent people manager, open to direction and a collaborative work style and commitment to get the job done. 
• Ability to challenge and debate issues of importance to the organization. 
• Ability to look at situations from several points of view. 
• Persuasive with details and facts. 
• Delegates responsibility effectively. 
• High comfort level working in a diverse environment.

Qualifications

• Bachelor’s degree in relevant field such as chemistry, biochemistry, biology, chemical engineering, pharmaceutical sciences, or other directly related field or degree with comparable coursework in the above areas and a minimum of eight (8) years of experience in a directly relevant setting.
• Master’s degree in a relevant field and five (5) years of directly relevant experience may be substituted for the bachelor’s degree and experience.
• PhD in a relevant field and two (2) years of directly relevant experience may be substituted for the bachelor’s degree and experience.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Position is full-time, Monday-Friday, 8:00 a.m. - 4:30 p.m., with additional hours, as needed. Candidates currently living within a commutable distance of Columbia, MO are encouraged to apply. 

 We offer excellent full-time benefits including:

• comprehensive medical coverage,
• life and disability insurance,
• 401(k) with company match,
• paid holidays and vacation, 
• dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com 

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.