Business Operations Manager

TSC is seeking a seasoned business leader to serve as Operations Manager within the Defense & Space Systems (DSS) Division. based in the Arlington, VA area.  This role is a high-impact position responsible for the management, growth, and execution of a major business unit. The Operations Manager reports directly to the Division Manager and oversees all aspects of business operations, including Profit & Loss (P&L), strategic planning, staff leadership, and program execution across multiple customer portfolios and technical areas.

The ideal candidate will be a strategic thinker with a strong background in defense contracting, capable of driving both operational excellence and long-term business growth in alignment with corporate priorities and DSS Division objectives.

Key Responsibilities to Anticipate:

• Strategic Leadership & Alignment
  • Act as a corporate advocate within the DSS Division, providing clear business and technical direction aligned with the division’s vision and corporate strategy.
  • Serve as General Manager of the operation, responsible for aligning operational capabilities, customers, and programs with Division goals and strategic initiatives.
  • Develop and execute a 5-year business plan focused on customer sustainment, revenue growth, and new business capture, in collaboration with Corporate BD and the DSS Division.
• Business & Financial Management
  • Serve as the P&L owner and execute to an agreed 5-year Sales and Profit Plan supporting the DSS business plan.
  • Meet or exceed annual sales and profit goals as defined in the Division’s Annual Operating Plan (AOP), while supporting corporate KPIs.
  • Manage operational cost budgets, direct labor plans, and financial performance of programs under the operation’s purview.
  • Propose internal corporate initiative projects for IRAD or other investment consideration as part of the AOP planning process.
  • Develop and sustain year-over-year funded backlog growth to support proactive staffing and capability development.
• Program Execution & Oversight
  • Lead the operation staff to successfully execute all programs, ensure on-time deliverables, meet customer expectations, and achieve profitability targets.
  • Ensure Program Managers collaborate with PMO, Contracts, and Project Controls to produce accurate Estimates to Complete (ETCs) and Estimates at Completion (EACs).
  • Be the primary authority for resolving budgetary, programmatic, customer, and staffing challenges while maintaining compliance with company policies and procedures.
• Staff Leadership & Talent Development
  • Supervise Senior Managers and establish performance objectives and metrics aligned with DSS goals.
  • Promote a high-performance culture through consistent performance measurement, mentoring, and feedback.
  • Drive cross-division collaboration, employee development, and an innovative culture aligned with corporate values.
• Business Development & Growth
  • Lead efforts to sustain current revenue streams, expand into adjacent markets, and develop new strategic customer relationships.
  • Support Corporate and Division-led business capture and proposal efforts, including staffing plans, technical solutions, and price strategies.
  • Develop and manage a healthy, executable business development pipeline in coordination with Division leadership and BD staff.
• Operational Execution & Governance
  • Ensure alignment and communication of strategic and operational plans across the operation’s staff.
  • Establish strong technical and managerial leadership chains to support consistent performance, risk management, and accountability.
  • Manage assigned and delegated tasks as needed by the Division Manager or executive leadership.

Required Qualifications:

• Bachelor’s degree (technical background preferred) with 15+ years of experience in P&L management, including oversight of $25M+ in revenue and $2.5M+ in profit.
• US Citizenship with an active Top Secret/SCI clearance or SCI-eligible
• Proven leadership in DoD/government contracting, with deep knowledge of acquisition processes, program planning, and translating customer requirements into executable strategies.
• Demonstrated success in partnering with Corporate Business Development to build and sustain pipelines and meet long-term growth objectives.
• Experience building and leading geographically dispersed, matrixed teams, fostering collaboration, innovation, and high performance.
• Strong track record managing business financials, strategic goals, and operational resources, while maintaining compliance with corporate policies.
• Skilled in developing technical and managerial leadership structures within complex organizations.
• Excellent communicator, adept at presentations and leading cross-functional teams.

TSC Benefits:

TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package, including ESOP participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more. 

Applying to TSC:

Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening. 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.