General Manager

Job Purpose:

The General Manager will play a pivotal role in overseeing the day-to-day operations of our freight brokerage business. This individual will be responsible for leading and developing a high-performing team, driving revenue growth, and ensuring operational excellence. Additionally, the General Manager will have the opportunity to leverage their entrepreneurial skills to identify new business opportunities and expand our market presence. Crucially, this role will also involve maintaining their own Profit & Loss (P&L) statement, providing a unique opportunity to directly impact the financial success of the company.

Your day-to-day:

• Leadership and Team Management:
  • Lead, mentor, and motivate a team of leaders and individual contributors to achieve individual and office wide targets.
  • Foster a collaborative and results-driven culture that emphasizes accountability, teamwork, and continuous improvement.
  • Conduct regular performance evaluations, provide constructive feedback, and support the professional development of team members.
• Business Development:
  • Develop and nurture relationships with key clients, carriers, and industry stakeholders to enhance our market presence.
  • Stay informed about industry trends, market dynamics, and competitive landscape to identify areas for growth and innovation.
  • Aid in identifying and pursuing new business opportunities to expand our client base and drive revenue growth.
• Operational Excellence:
  • Oversee the operational aspects of the freight brokerage business, ensuring efficiency, accuracy, and compliance with regulatory requirements.
  • Implement best practices and process improvements to optimize operational workflows and enhance customer satisfaction.
  • Resolve escalated issues and proactively address any challenges that may arise to ensure smooth and seamless operations.

• Financial Management:
  • Manage and maintain your own Profit & Loss (P&L) statement, taking ownership of financial performance and profitability of your office location.
  • Analyze financial data, identify trends, and develop strategies to maximize revenue, minimize costs, and improve overall profitability.
  • Work closely with finance and accounting teams to ensure accurate reporting, budget adherence, and financial transparency.

**May perform other duties as assigned!**

Qualifications:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field preferred.
• 3-5 years’ experience preferred with a proven track record of success in a leadership role within the freight brokerage or logistics industry.
• Strong entrepreneurial mindset with a passion for driving business growth and innovation.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and influence others.
• Solid understanding of logistics operations, transportation regulations, and industry trends.
• Proficiency in financial analysis, budgeting, and P&L management.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Results-oriented mindset with a focus on delivering exceptional customer service and driving business outcomes.

Our Benefits:

• Competitive base salary + incentive structure
• Paid time off
• Paid health days
• Company paid Holidays and Floating Holidays
• Paid parental leave
• Competitive Benefit Package, including Medical, Dental, Vision, and Pet insurance!
• 401(k) with Company Matching
• Casual dress code
• Access to professional development resources such as LinkedIn Learning
• Build relationships and take part in learning opportunities through our Employee Resource Groups
• Mental health aid through our Employee Assistance program (EAP)
• Get paid to work with your friends through our Referral Program!

WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m.

TRAVEL
Yes, to offices and conferences

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.