Executive Assistant

• Who we’re looking for: A super organised and proactive Executive Assistant, with proven experience in maximising the time of a Senior Executive 🌟

• The challenge: To provide seamless strategic, operational, and administrative support to the CEO, maximising impact and the company's success 🚀

• Where you’ll work: This role will be based in Austin, you'll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. This role will work from our Austin office 3 days week 🏢

The Tillo Difference

We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.

We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎

Day to day this role will be responsible for

• Inbox and Calendar Management: Proactively manage and optimize the CEO's inbox, scheduling meetings, appointments, and travel arrangements, anticipating potential conflicts and ensuring efficient time utilization.

• Travel Coordination: Arrange comprehensive national and international travel itineraries, including flights, accommodation, ground transportation, and visa requirements, ensuring all details are meticulously planned.

• Communication Management: Act as a primary point of contact, screening and prioritizing incoming communications (emails, calls), drafting correspondence, and ensuring timely and professional responses.

• Meeting Preparation and Follow-up: Prepare meeting agendas, presentations, and relevant documents. Attend meetings to take detailed minutes, track action items, and ensure timely follow-up.

• Expense Management: Accurately process and reconcile the CEO's expenses.

• Information Management: Organize and maintain highly confidential files, documents, and information, both digital and physical, with utmost discretion and security.

• Research and Reporting: Conduct research on various topics as required, compile data, and prepare reports or summaries.

• Event and Logistics Coordination: Assist with the planning and execution of company events, internal meetings, and other ad-hoc projects as needed.

• Office Support: Support the Workplace Manager and CEO with general management of the Austin office; liaising with building management, setting up for internal/external meetings and topping up snacks/drinks.

• Ad-Hoc Projects: Undertake special projects and initiatives as assigned by the CEO, demonstrating flexibility and adaptability.

What we’re looking for

• Proven experience as a Personal Assistant or Executive Assistant supporting a senior executive, ideally within a fast-paced, high-growth environment.

• Exceptional organizational and time management skills with meticulous attention to detail.

• Advanced proficiency in Google Suite and comfortable with various digital communication and collaboration tools (such as Notion, Slack, Gemini etc)

• Discretion and absolute confidentiality are paramount.

• Strong written and verbal communication skills with a professional and articulate demeanor.

• Proactive, resourceful, and able to anticipate needs before they arise.

• Ability to work autonomously and prioritize effectively under pressure, adapting to changing demands.

• Problem-solving attitude with a calm and composed approach.

• A positive, can-do attitude and a willingness to take on new challenges.

About Tillo

Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.

Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.

Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.  We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. 

If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.