Solutions Engineer

About Stigg

Stigg is revolutionizing the SaaS industry with our API-first pricing and packaging platform, empowering engineering and product teams to implement and iterate on monetization strategies seamlessly. Our solution enables developers to build granular access control at the feature level, facilitating rapid experimentation and optimization. Backed by leading investors, including Red Dot Capital Partners and Unusual Ventures, we’ve secured $17.5 million in Series A funding, bringing our total investment to $24 million.

Role Overview

Joining Stigg as a Solutions Engineer is a career-defining opportunity. You will be instrumental in shaping and executing how we engage with customers, bridging the gap between technical and non-technical teams. Collaborating directly with the Head of Sales, CTO, and Head of Solutions Engineering, you’ll own technical discovery, improve existing processes, and advocate for customer needs by integrating feedback into Stigg’s roadmap.

In this role, you’ll primarily focus on pre-sales activities, working closely with prospective customers to showcase the value of Stigg’s platform. We will look to you as the technical subject matter expert, helping to secure wins, providing demos, completing RFIs/RFPs, leading the Proof of Value (POV) process, and partnering closely with engineering to convert customer feedback into feature requests. You’ll help grow Stigg’s playbook for technical pre-sales and solution design, helping to scale our technical sales processes and delivering unmatched customer experiences. This pivotal role offers the opportunity to make a significant impact in a fast-growing startup, working closely with innovative clients such as Miro, Webflow, and PagerDuty.

Location & Work Style

This is a hybrid role based in Williamsburg, NYC, right next to the Bedford Ave stop.
We encourage in-office collaboration 3 days a week, but we’re flexible and understand the value of work-life balance.

Responsibilities

• Partner with Sales to understand prospective customers’ needs and tailor Stigg’s technical solutions to solve pain points.
• Lead technical discovery sessions, translating requirements into evaluation criteria to provide structure and repeatability to the POV process.
• Deliver engaging, tailored demos, including detailed API walkthroughs, live coding sessions, and technical workshops that showcase Stigg’s platform in a context-rich and hands-on manner.
• Bridge teams, serving as the critical link between product, engineering, and sales, ensuring Stigg’s features and integrations align with enterprise customer architectures and workflows.
• Proactively address technical objections, ensuring stakeholders feel confident about integrating Stigg into their existing systems.
• Support quick time-to-value for our customers, ensuring a smooth handoff to post-sales teams for successful onboarding and adoption.

Technical Expertise:

• 1+ years of experience in a similar role (Solutions Engineer, Sales Engineer, Forward Deployed Engineer, or Technical Consultant).
• Strong understanding of APIs, SaaS platforms, and cloud-based architectures.
• Experience designing or implementing solutions with APIs and SDKs in complex customer environments.

External Communication Skills:

• Ability to distill complex technical concepts for non-technical audiences while engaging deeply with technical stakeholders.
• Strong presentation and interpersonal skills to build trust with customers.

Customer-Centric Mindset:

• Comfortable working closely with customers, specifically engineers, and providing support during the proof of value and implementation phases.
• Passion for solving customer problems and delivering impactful solutions.
• A proactive approach to understanding customer pain points and crafting innovative responses.
• Ability to advocate for engineering stakeholders during product roadmap discussions.

Builder Mentality:

• Excited to continuously build upon existing processes in a fast-paced, startup environment.
• Entrepreneurial spirit with a bias for action and problem-solving.

Preferred Qualifications:

• Hands-on experience with integrating 3rd-party SDKs and APIs in software products.
• Familiar with cloud services (AWS, Google Cloud).
• Domain expertise in monetization, payments, or billing.
• Preferably experience in a high-growth startup of a similar size.
  
  

Career Growth Potential

This role is designed for growth. As Stigg scales, you’ll have opportunities to quickly grow within Solutions Engineering or expand into strategic roles within product and customer success. If you’re excited about building a category-defining company, we’d love to hear from you.

• OTE: $100,000 – $150,000 (70% base / 30% variable, based on leveling)
• 401(k) with 3.5% company match (up to 4% of salary)
• Top-tier health, dental, and vision coverage
• Paid time off and holidays
• One-time $500 WFH stipend
• Company laptop + gear to set you up for success
• Flexible hybrid work model (Williamsburg office, 3 days in-office recommended)