Learning and Development HR Specialist

Position Title:

Learning and Development HR Specialist

Job Description:

Join a collaborative and service-focused Human Resources team as our next Learning and Development HR Specialist. In this role, you will support the growth and professional development of every employee, from the front line to the C-suite. You will apply learning principles to instructional design, demonstrate adaptability, and be committed to employee growth. Our Learning and Development team supports departments city-wide in developing impactful content and assisting with coordinating and managing behind-the-scenes details of our LMS, Workday Learning.

This position is ideal for someone who has strong attention to detail, can translate City objectives into impactful learning experiences, clearly communicate complex ideas, create strong relationships across multiple departments and divisions, and foster a culture of growth and development through collaboration and innovation. An ideal candidate will be able to configure and maintain our learning and development systems, create and analyze training and compliance reports, design and develop instructor led and digital training, facilitate small and large training groups, and demonstrate a strong command of written communication for wide-ranging audiences.

May underfill at Senior HR Technician level.

POSITION SALARY RANGE: (Based on experience and qualifications)

• HR Specialist: $58,000 - $68,000

• Senior HR Technician: $53,500 - $62,500

Use our total compensation calculator to see your earning potential in this role!

This position is eligible for full city benefits, including:

• Health Insurance (95% of premium paid by city)

• Dental, Vision and Life Insurance

• Paid vacation and personal leave

• Six to twelve weeks of paid parental leave from day one of employment

• Retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP)

• Up to $4,000 tuition reimbursement annually

• Discounted supplemental benefits like pet insurance and legal services

KEY RESPONSIBILITIES:

Employee Training & Development –

Learning Management System (LMS) Support:

• Manage internally built and third-party training content on the LMS, including system integrations.

• Create, track, and analyze training data and reports for compliance and organizational needs.

• Apply critical thinking to analyze and recommend system configurations and usage to system wide updates and new LMS functionality.

• Provide exceptional customer service while helping employees troubleshoot LMS issues.

Instructional Design Support:

• Leverage adult learning principles to create engaging and impactful learning experiences utilizing best practices for instructor led in-person and virtual trainings, hybrid delivery, and asynchronous content.

• Create, edit, and maintain digital and interactive content using video editing software and eLearning authoring tools (such as Adobe Pro/Rush, Adobe Captivate, Camtasia Suite, or other software).

• Establish strong working relationships and partnerships with Subject Matter Experts (SME), both in-house and external.

Facilitation and Communication Support:

• Comfortable facilitating training and public speaking to both large and small groups in-person and virtually.

• Set-up, monitor, and co-host hybrid and virtual training, including monitoring virtual rooms and the audio/visual system.

• Coordinate the training calendar and communications.

• Maintain and update external and internal facing websites (SharePoint, WordPress, etc.)

               

PREFERRED QUALIFICATIONS:

• Prior experience in learning, development, training or human resources related role.

• Prior experience creating, developing, and delivering both synchronous and asynchronous training.

• At least one year of experience maintaining an LMS (Learning Management System) as an admin, including experience configuring the system, managing permissions, uploading content, integrating with other platforms, and maintaining technical performance.

JOB DESCRIPTION:

TYPICAL DUTIES 

• Analyzes, summarizes, and/or reviews data, reports findings, interprets results and/or makes recommendations.

• Performs research and gathers new information, as necessary, to assist management or department staff.

• Assists employees, management, staff, and members of the general public with human resources information, policies and procedures.

• Provides administrative and clerical support to management and professional human resource staff.

• Maintains files and electronic records, including employee data and human resources information systems (HRIS).

• Provides front desk coverage, as needed.

• May prepare meeting rooms and take minutes in meetings.

• Performs other related technical duties and special projects as assigned.

MINIMUM QUALIFICATIONS:

HR Specialist Level:

• Graduation from high school or equivalent plus four years of increasingly responsible technical HR and/or program coordination experience.  Education may be substituted for experience up to two years.

Senior HR Technician Level:

• Graduation from high school or equivalent plus three years of increasingly responsible experience equivalent to HR Technician.  Education may be substituted for experience up to one year.

Both Levels:

• Strong knowledge of and ability to apply principles and practices of assigned human resources functions.

• Ability to perform duties under general supervision according to established guidelines and with a high degree of independence.

• Must be well organized, detail-oriented and able to effectively prioritize, manage, and meet work objectives within established timelines.

• Demonstrated ability to exercise proper discretion, judgment, and decision making.

• Ability to understand and follow relevant HR policies, procedures, laws, and regulations.

• Ability to maintain confidentiality of sensitive information.

• Knowledge of and ability to apply established office procedures, data management, records management, and recordkeeping requirements.

• Demonstrated proficiency in the use and operation of a desktop computer, including office software systems such as Microsoft Word and Excel, electronic records management, HRIS, and general office systems.

• Ability to operate standard office equipment.

WORKING CONDITIONS:

• Light physical effort and usually comfortable working positions. May be exposed to discomforts associated with constant monitoring of computer video display screens.

• Occasional availability to work outside of regular office hours.

• Intermittent exposure to stress as a result of human behavior and various responsibilities.

CAREER LADDER:

Senior HR Technician to HR Specialist: Promotions to Human Resources Specialist are limited to positions identified by the department as eligible based on organizational needs. These changes are contingent upon the availability of funding. Prior to advancement employees must meet the following criteria:

• Consistently perform at a satisfactory or higher level in their current role

• Meet all established minimum qualifications for the higher classification

• Receive a recommendation from their supervisor or manager

• Obtain approval from the Department Director

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Management reserves the right to add, modify, change or rescind the work assignments of different positions.

Department

Human Resources

Full Time/Part Time:

Full time

Scheduled Hours:

40