About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Sr. Solutions Architect – Services Presales plays a pivotal role in driving revenue growth, shaping our service offerings, and collaborating with clients to design tailored solutions. This role requires deep expertise in Google Cloud, coupled with strong client-facing and presales skills.

This individual will be responsible for identifying opportunities, crafting service solutions, and working with cross-functional teams to deliver impactful outcomes.

This position is a remote position with Home Office setup as determined by SHI management.

Role Description

• Design, develop, and position services-focused solutions for public and hybrid cloud. (primarily Google Cloud)

• Collaborate with sales teams to identify client challenges and align services to meet their needs

• Lead workshops and discovery sessions to understand client objectives, assess environments, and recommend service solutions

• Develop service offerings that encompass implementation, migration, optimization, field, and managed services

• Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives

• Create compelling presentations and supporting materials that articulate the value of SHIs service solutions

• Stay current on industry trends, emerging technologies, and competitive landscape to refine and enhance service positioning

• Act as a trusted advisor to clients, providing guidance on modern cloud strategies and service adoption

• Collaborate with internal delivery and 3rd party services providers to bring the right delivery experts to engagements to ensure seamless and successful execution of services

• Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings

• Engage with SHI sales teams, including front line sellers and client success managers, to ensure a unified approach to service delivery and client engagement

• Contribute to practice development by identifying areas for growth and leading innovation initiatives

• Create and maintain practice standards and practices, ensuring the delivery of high-quality services

• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention

• Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology

Behaviors and Competencies

• Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

• Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.

• Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.

Skill Level Requirements

• Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Expert

• Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Expert

• Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Expert

• Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Expert

• Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Expert

• Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Expert

• Extensive experience working on large scale IT projects related to design, deployment and configuration - Expert

Other Requirements

• Completed Bachelor’s Degree or relevant work experience

• 7+ years of experience in solutions architecture or software engineering

• 7+ years of experience in IT infrastructure

• 10+ years of experience designing, implementing and integrating technology solutions

• 10+ years of experience working with and migrating technology solutions

• 5+ years of experience with Google Cloud

• Willingness to travel occasionally

• Proven experience in a similar role, with a focus on services sales, delivery, and revenue growth in Professional Services

• Proven experience selling large complex professional services projects to enterprise customers

• Strong leadership skills and the ability to work effectively with cross-functional teams

• Excellent communication and presentation skills, with the ability to engage stakeholders at all levels

• Strong working knowledge of Google Cloud such as configuration, architecting, migration planning, and execution

• Experience with automation tools like Terraform, Ansible or Jenkins 

• Experience with Google data and AI technologies such as BigQuery, AgentSpace, Vertex AI

• Experience with Google application and platform technologies such as Apigee

• Experience with container technologies such as Kubernetes, Tanzu, Rancher, Nomad

• Experience working within Agile DevOps frameworks 

Certifications

• Google Certified Architect – Professional certification is required to be obtained within the first 90 days in the role.

• Additional cloud technology certifications relevant to the domains described above are preferred.

The base salary for this position is $140,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $170,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status