Advisory Solution Consultant - US Intelligence Community

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

(This job posting is intended to be used as a pipeline job posting for future roles that may open using a similar Job description/Title)

ServiceNow is changing the way government works. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re the fastest growing enterprise cloud software in the world above $1 billion. And we believe it’s great people who will keep us there. We hire carefully, we hire the best, and we celebrate our people. Come join our Sales A-team.

ServiceNow is seeking a Senior Advisory Solution Consultant - US Intelligence Community to provide technical sales support to the sales force, and to provide prospective customers with product and solution advice during pre-sales discussions. The Advisory Solution Consultant will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of the ServiceNow SaaS solution.

What you get to do in this role:

• Mastery of the Sales process and trusted advisor for account representative

• Participation on one or more strategic accounts either in support or lead

• Provide mentoring and training to peers and other colleagues in the organization

• Participation in several Proof of Concepts

• Eloquent and fluid communication of technical/business concepts

• Main speaker at executive briefings/marketing events

• Established Relationships with colleagues in development/support/marketing/operations

• ITIL certification and understanding

In order to be successful in this role, we need someone who has:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry

• Pre-sales experience and with one of more of the following is highly desirable; ITSM, SDLC, PPM, GRC, Cloud Orchestration, Event Management, Orchestration Technologies, Asset Discovery Technologies, Service Mapping Technologies, Configuration Automation Technologies, Business Intelligence, or any complimentary technologies

• Exhibits prior and current technical expertise in web technology and the ability to learn new technology

• Able to articulate and logically communicate concepts with technical and non-technical audiences • Experience in the Federal procurement cycle

• Strong preference this candidate location be a commutable distance to Ft Meade, MD.  This Solution Consultant will be on site often

• Deep understanding of US Intelligence Community and TS/SCI clearance at a minimum.  Full-Scope Poly Clearance is highly preferred

• US Citizenship is required

For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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